Privacy Policy

Privacy Policy

Privacy Policy

These terms and conditions establish the rules for using our platform, Moreta.

These terms and conditions establish the rules for using our platform, Moreta.

These terms and conditions establish the rules for using our platform, Moreta.

  1. Executive Summary

This Policy sets forth the guiding principles and standards for the purpose of effectively complying with federal financial information privacy requirements regarding the privacy, use, and sharing of Consumers’ Nonpublic Personal Information (“NPI”).


Moreta Global Inc. (the “Company”) has an affirmative and continuing duty to respect the privacy of its Consumers and to protect the security and confidentiality of those Consumers’ NPI, in accordance with the privacy provisions of the Gramm-Leach Bliley Act (“GLBA”), as implemented by the Consumer Financial Protection Bureau’s Regulation P. This Policy outlines the requirements for the Company to provide notice to Consumers about the Company’s privacy policies and practices. This Policy also describes the requirements and conditions which must be met before the Company may disclose Consumers’ NPI to Nonaffiliated Third Parties.


  1. Purpose

This Policy was developed to ensure that the Company protects and respects the privacy of Consumers’ NPI and treats such NPI in accordance with the requirements of GLBA and Regulation P.


  1. Scope

This Policy shall apply to the Company’s payment network platform that provides a tool (“Moreta App”) for foreigners to access payment network standard QR codes at local Southeast & East Asian merchants. This software tool allows consumers to access funds they have deposited with the Company’s partners to purchase goods and services.


  1. Policy Notices

The Company’s Model Privacy Notice (the “Privacy Notice” or “Notice”) is included in Section 13 of this Policy. The Company provides initial and annual Notices to its Customers in connection with the Moreta App.


The Company provides the initial Privacy Notice to Consumers and Customers and an annual Privacy Notice to Customers, as required under and in accordance with the timing requirements of Regulation P. Privacy Notices provide Consumers and Customers with required information regarding the Company’s collection and disclosure of NPI. Where required under Regulation P, the Company provides Consumers or Customers with an opportunity to Opt Out of certain information sharing. Consumer and Customer Opt Out choices are tracked and honored.


4.1 Initial Privacy Notice to Consumers and Customers

The Company provides a Clear and Conspicuous initial Privacy Notice that accurately reflects the Company’s privacy policies and practices to:


  • Customers, not later than when the Company establishes a Customer Relationship, unless an exception under Regulation P applies to allow delivery of the Notice within a reasonable time after the Customer Relationship is established.

  • Consumers, before the Company discloses any NPI about the Consumer to any Nonaffiliated Third Party, unless an exception under Regulation P applies. The Company is not required to provide an initial Notice to a Consumer if it does not disclose any NPI about the Consumer to any Nonaffiliated Third Party and does not have a Customer Relationship with the Consumer.


The Company establishes a Customer Relationship when the Company and the Consumer enter into a continuing relationship.


4.2 Annual Privacy Notice to Customers

During the continuation of the Customer Relationship, the Company provides a Clear and Conspicuous annual Privacy Notice to each Customer, accurately reflecting the Company’s privacy policies and practices.


GLBA and Regulation P do not require the Company to provide an annual notice to a former Customer. Once the Customer becomes a former Customer, the Company is not required to provide an annual Privacy Notice to that former Customer.


4.3 Information to Be Included in Privacy Notices

The Company’s initial, annual, and revised Privacy Notices must contain certain information that applies to the Company and to the Consumers to whom the Company sends its Notices. Such information includes: 

 

  • The categories of NPI that the Company Collects; 

  • The categories of NPI that the Company discloses; 

  • The categories of Affiliates and Nonaffiliated Third Parties to whom the Company discloses NPI other than pursuant to certain exceptions in Regulation P;

  • The categories of Affiliates and Nonaffiliated Third Parties to whom Company discloses NPI other than pursuant to certain exceptions in Regulation P;

  • The categories of NPI about Company’s former Customers that Company discloses and the categories of Affiliates and Nonaffiliated Third Parties to whom Company discloses NPI about its former Customers; and

  • If Company discloses NPI to a Nonaffiliated Third Party under the service provider exception and no other exception applies, a separate statement of the categories of information Company discloses and the categories of third parties with whom Company has contracted.


The Notices must also include an explanation of the Consumer’s right to Opt Out of any disclosure of NPI to Nonaffiliated Third Parties, the Company’s policies and practices with respect to protecting the confidentiality and security of NPI, and other information required under Regulation P as set forth in the GLBA privacy notice.


If the Company discloses NPI to third parties as authorized under Regulation P’s exceptions for processing and servicing transactions and certain other purposes, it is not required to list those exceptions in the initial or annual Privacy Notice. Rather, when describing the categories with respect to those parties, it is sufficient to state that the Company makes disclosures to other nonaffiliated companies:


  • For the Company’s everyday business purposes, such as to process transactions, maintain account(s), respond to court orders and legal investigations, or report to Consumer Reporting Agencies; or

  • As permitted by law.


Use of the model privacy form provided in the appendix to Regulation P, consistent with the instructions in the appendix, constitutes compliance with the Notice content requirements of Regulation P, although use of the model privacy form is not required.


4.4 Opt Out Requirements

All information systems that process NPI, which are maintained by the Company, must, as part of a consent-basis for processing NPI, capture and retain evidence of opt-outs as discussed further below and as required by applicable laws.


Unless an exception under Regulation P applies, the Company may not, directly or through any Affiliate, disclose any NPI about a Consumer to a Nonaffiliated Third Party unless all of the following conditions are satisfied:


  • The Company has provided an initial Privacy Notice to the Consumer;

  • The Company has provided an Opt Out notice to the Consumer;

  • The Company has given the Consumer a Reasonable Opportunity, before disclosing the information to the Nonaffiliated Third Party, to Opt Out of the disclosure; and

  • The Consumer does not Opt Out.


This restriction applies regardless of whether the Company has established a Customer Relationship with the Consumer.


The Company provides a Clear and Conspicuous notice to each of its Consumers that accurately explains the right to Opt Out of the disclosure. The notice states:


  • That the Company discloses or reserves the right to disclose NPI about the Consumer to a Nonaffiliated Third Party;

  • That the Consumer has the right to Opt Out of that disclosure; and

  • A reasonable means by which the Consumer may exercise the Opt Out right.


For accounts with two or more Consumers (e.g., accounts where two or more Consumers jointly obtained a financial product or service), Company provides a single opt-out notice and treats an Opt-Out direction by a joint Consumer as applying to all of the associated joint Consumers.


A Consumer may exercise the right to Opt Out at any time. A Consumer’s direction to Opt Out is effective until the Consumer revokes it in writing or, if the Consumer agrees, electronically. When a Customer Relationship terminates, the Customer’s Opt Out direction continues to apply to the NPI collected during or related to that relationship. If the individual subsequently establishes a new Customer Relationship with Company, the Opt Out direction that applied to the former relationship does not apply to the new relationship.


Company complies with a Consumer’s opt-out direction as soon as reasonably practicable after it is received.


Sharing With Service Providers

Generally, the Opt Out requirements do not apply when Company provides NPI to a Nonaffiliated Third Party to perform services for Company or on Company’s behalf, if Company:


  • Provides the initial privacy notice discussed above; and

  • Enter into a contractual agreement with the third party that prohibits the third party from disclosing or using the information other than to carry out the purposes for which Company disclosed the information, including use under an exception in (see further below) in the ordinary course of business to carry out those purposes.


However, the foregoing requirements, in addition to the initial privacy notice requirements and the Opt Out requirements, do not apply if Company discloses NPI as necessary to effect, administer, or enforce a transaction that a Consumer requests or authorizes, or in connection with:


  • Servicing or processing a financial product or service that a Consumer requests or authorizes; or

  • Maintaining or servicing the Consumer’s account with Company, or with another entity as part of a private-label credit card program or other extension of credit on behalf of such entity.


“Necessary to effect, administer, or enforce a transaction” means that the disclosure is:


  • Required, or is one of the lawful or appropriate methods, to enforce Company rights or the rights of other persons engaged in carrying out the financial transaction or providing the product or service; or

  • Required, or is a usual, appropriate, or acceptable method: (1) to carry out the transaction or the product or service business of which the transaction is a part, and record, service, or maintain the Consumer’s account in the ordinary course of providing the financial service or financial product; (2) to administer or service benefits or claims relating to the transaction or the product or service business of which it is a part; (3) to provide a confirmation, statement, or other record of the transaction, or information on the status or value of the financial service or financial product to the Consumer or the Consumer’s agent or broker; (4) to accrue or recognize incentives or bonuses associated with the transaction that are provided by Company or any other party; or (5) in connection with: (a) the authorization, settlement, billing, processing, clearing, transferring, reconciling, or collection of amounts charged, debited, or otherwise paid using a debit, credit, or other payment card, check, or account number, or by other payment means; (b) the transfer of receivables, accounts, or interests therein; or (c) the audit of debit, credit, or other payment information.


4.5 Revised Privacy Notices

The Company must not, directly or through any Affiliate, disclose any NPI about a Consumer to a Nonaffiliated Third Party other than as described in the initial Privacy Notice that the Company provided to that Consumer unless the Company has provided to the Consumer a Clear and Conspicuous revised Notice that accurately describes the Company’s policies and practices. The revised Notice must provide the Consumer with the ability to Opt Out. 


The Consumer must be given a Reasonable Opportunity, before the Company discloses the information to the Nonaffiliated Third Party, to Opt Out of the disclosure. The NPI may only be disclosed if the Consumer does not Opt Out.


A revised Notice must be provided whenever the Company:

  • Discloses a new category of NPI to any Nonaffiliated Third Party;

  • Discloses NPI to a new category of Nonaffiliated Third Party; or

  • Discloses NPI about a former Customer to a Nonaffiliated Third Party if that former Customer has not had the opportunity to exercise an Opt Out right regarding that disclosure.


A revised Notice is not required if the Company discloses NPI to a new Nonaffiliated Third Party that the Company adequately described in its prior Notice.


4.6 Delivering Privacy and Opt Out Notices

The Company must provide any Privacy Notices and Opt Out notices (whether initial, annual, or revised) in writing or, if the Consumer agrees, electronically.

The notices may be delivered: 


  • By hand; 

  • Via U.S. mail to the last known address of the Consumer; or 

  • For Consumers who conduct transactions and agree to receive the notices electronically, by posting current versions of the notices on an electronic site and requiring the Consumer to acknowledge receipt of the notices as a necessary step to using the Company’s payment network platform.


Company provides consumer with the following methods to Opt Out:


  • Designate check-off boxes in a prominent position on the relevant forms with the Opt Out notice;

  • Provide an electronic means to Opt Out, such as a form that can be sent via electronic mail or a process at Company’s website, if the consumer agrees to the electronic delivery of information; or

  • Provide a toll-free telephone number that consumers may call to Opt Out.



  1. Prohibition on disclosure of account numbers

The Company must not, directly or through an Affiliate, disclose, other than to a Consumer Reporting Agency, an Account Number or similar form of access number or access code for a Consumer’s credit card account, deposit account, share account, or Transaction Account to any Nonaffiliated Third Party for use in telemarketing, direct mail marketing, or other marketing through electronic mail to the Consumer.


This restriction does not apply if the Company discloses an Account Number or similar form of access number or access code:


  • To its agent or service provider solely in order to perform marketing for the Company’s own products or services, as long as the agent or service provider is not authorized to directly initiate charges to the account; or

  • To a participant in a private-label credit card program or an affinity or similar program where the participants in the program are identified to the Customer when the Customer enters into the program.


  1. Exceptions to certain information sharing

Regulation P provides exceptions to its Consumer Notice and Opt Out requirements in certain limited cases. Pursuant to such exceptions, the Company is allowed to share NPI:


  • With the consent or at the direction of the Consumer, provided that the Consumer has not revoked the consent or direction (and evidence of the Consumer’s consent or direction is retained by the Company);

  • To a Consumer Reporting Agency in accordance with the Fair Credit Reporting Act; 

  • A proposed or actual securitization, secondary market sale (including sales of servicing rights), or similar transaction related to a transaction of the consumer; or 

  • Necessary to effect, administer, or enforce a transaction that a consumer requests or authorizes, or in connection with:

    (i) Servicing or processing a financial product or service that a consumer requests or authorizes; or

    (ii) Maintaining or servicing the consumer's account with you, or with another entity as part of a private label credit card program or other extension of credit on behalf of such entity.


  • With the consent or at the direction of the consumer, provided that the consumer has not revoked the consent or direction;

  • To protect the confidentiality or security of your records pertaining to the consumer, service, product, or transaction;

    (i) To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability;

    (ii) For required institutional risk control or for resolving consumer disputes or inquiries;

    (iii) To persons holding a legal or beneficial interest relating to the consumer; or

    (iv) To persons acting in a fiduciary or representative capacity on behalf of the consumer;


  • To provide information to insurance rate advisory organizations, guaranty funds or agencies, agencies that are rating you, persons that are assessing your compliance with industry standards, and your attorneys, accountants, and auditors;

  • To the extent specifically permitted or required under other provisions of law and in accordance with the Right to Financial Privacy Act of 1978 (12 U.S.C. 3401 et seq.), to law enforcement agencies (including the Bureau, a Federal functional regulator, the Secretary of the Treasury, with respect to 31 U.S.C. Chapter 53, Subchapter II (Records and Reports on Monetary Instruments and Transactions) and 12 U.S.C. Chapter 21 (Financial Recordkeeping), a state insurance authority, with respect to any person domiciled in that insurance authority's state that is engaged in providing insurance, and the Federal Trade Commission), self-regulatory organizations, or for an investigation on a matter related to public safety;

  • In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit if the disclosure of nonpublic personal information concerns solely consumers of such business or unit; or

  • To comply with Federal, state, or local laws, rules and other applicable legal requirements;


    (i) To comply with a properly authorized civil, criminal, or regulatory investigation, or subpoena or summons by Federal, state, or local authorities; or


    (ii) To respond to judicial process or government regulatory authorities having jurisdiction over you for examination, compliance, or other purposes as authorized by law.


The Company personnel must receive approval from the Company’s Compliance Department before making any disclosure of NPI based upon any of the exceptions listed in this Section, given that the ability to disclose such may require the satisfaction of other requirements. 


  1. Reuse and redisclosure of NPI

If the Company receives NPI from, or discloses NPI to, a Nonaffiliated Third Party (whether pursuant to an exception under Regulation P or otherwise), use and disclosure of such NPI is subject to the restrictions set forth below. 


NPI Received Under an Exception


If the Company receives NPI from a Nonaffiliated Third Party under an exception provided by Regulation P, its disclosure and use of that NPI is limited as follows:


  • The Company may disclose the information to the Affiliate of the Nonaffiliated Third Party from which it received the NPI;

  • The Company may disclose the NPI to its Affiliates, but its Affiliates may, in turn, disclose and use the NPI only to the extent that the Company may disclose and use the NPI; and

  • The Company may disclose and use the NPI pursuant to an exception in the ordinary course of business to carry out the activity covered by the applicable exception.


For example, if the Company receives a customer list from a Nonaffiliated Third Party in order to provide account processing services, the Company may disclose that NPI under any exception in the ordinary course of business in order to provide those services. However, the Company could not disclose that NPI to a third party for marketing purposes or use that NPI for Company’s own marketing purposes.


NPI Received Outside of an Exception


If the Company receives NPI from a Nonaffiliated Third Party other than under an exception provided by Regulation P, the Company may disclose the NPI only:


  • To the Affiliates of the Nonaffiliated Third Party from which it received the NPI;

  • To its Affiliates, but its Affiliates may, in turn, disclose the NPI only to the extent that the Company can disclose the NPI; and

  • To any other person, if the disclosure would be lawful if made directly to that person by the Nonaffiliated Third Party from which the Company received the NPI.


For example, if the Company obtains a customer list from a Nonaffiliated Third Party outside of an exception provided by Regulation P, the Company may: (i) use that list for its own purposes; and (ii) disclose that list to another Nonaffiliated Third Party only if the financial institution from which it purchased the list could have lawfully disclosed the list to that Nonaffiliated Third Party. In other words, the Company may disclose the list in accordance with the privacy policy of the financial institution from which it received the list, as limited by the opt-out direction of each consumer whose NPI the Company intends to disclose, and the Company may disclose the list in accordance with an exception provided by Regulation P, such as to its attorneys or accountants.


NPI the Company Discloses Under an Exception


If the Company discloses NPI to a Nonaffiliated Third Party under an exception provided by Regulation P, the Nonaffiliated Third Party may disclose and use that information only as follows:


  • The Nonaffiliated Third Party may disclose the NPI to the Company’s Affiliates;

  • The Nonaffiliated Third Party may disclose the NPI to its Affiliates, but its Affiliates may, in turn, disclose and use the NPI only to the extent that the Nonaffiliated Third Party may disclose and use the NPI; and

  • The Nonaffiliated Third Party may disclose and use the NPI pursuant to an exception provided by Regulation P in the ordinary course of business to carry out the activity covered by the applicable exception.


NPI the Company Discloses Outside of an Exception


If the Company discloses NPI to a Nonaffiliated Third Party other than under an exception provided by Regulation P, the Nonaffiliated Third Party may disclose the NPI only:


  • To the Company’s Affiliates;

  • To its Affiliates, but its Affiliates, in turn, may disclose the NPI only to the extent the third party can disclose the information; and

  • To any other person, if the disclosure would be lawful if the Company made it directly to that person.


  1. Training

To facilitate compliance with this Policy, the Company will provide ongoing training to appropriate employees, including guidance on the standards, processes, and restrictions set forth within this Policy.


  1. Employee and vendor responsibilities

Employees, vendors, consultants, and delegates are expected to adhere to this Policy. The failure to comply with such may result in a range of disciplinary actions, up to and including termination of employment.


  1. Policy administration

The Company requires that this Policy shall be reviewed and, if applicable, updated periodically as necessary to ensure it reflects current obligations and/or its contemplated business activities.


  1. Defined terms and references

Account Number: An Account Number, or similar form of access number or access code for an account that does not include a number or code in an encrypted form, as long as the Company does not provide the recipient with a means to decode the number or code.


Affiliate: Any Company that controls, is controlled by, or is under common control with another Company. Control of a Company means: (1) ownership, control, or power to vote 25 percent or more of the outstanding shares of any class of voting security of the Company, directly or indirectly, or acting through one or more other persons; (2) control in any manner over the election of a majority of the directors, trustees, or general partners (or individuals exercising similar functions) of the Company; or (3) the power to exercise, directly or indirectly, a controlling influence over the management or policies of the Company as determined by the applicable prudential regulator (as defined in 12 U.S.C. 5481(24)), if any.


Clear and Conspicuous: A notice is Clear and Conspicuous if it is reasonably understandable and designed to call attention to the nature and significance of the information in the notice. If provided on a website, the notice must use text or visual cues to encourage scrolling down the page if necessary to view the entire notice. Other elements on the website (such as text, graphics, hyperlinks, or sound) must not distract attention from the notice. In addition, either the notice or a link to the notice must be placed on a screen that Consumers frequently access, such as a page on which transactions are conducted. If a link is used, the link must connect directly to the notice and be labeled appropriately to convey the importance, nature, and relevance of the notice.


Collect: To obtain information that the Company organizes or can retrieve by the name of an individual or by identifying number, symbol, or other identifying particular assigned to the individual, irrespective of the source of the underlying information.


Consumer: An individual that obtains or has used the payment network platform offered by the Company for personal, family, or household purposes. 


Consumer Reporting Agency: Any person who, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages, in whole or in part, in the practice of assembling or evaluating Consumer information for the purpose of furnishing Consumer reports to third parties, and who uses any means or facility of interstate commerce for the purpose of preparing or furnishing Consumer reports.


Customer: A Consumer who has a Customer Relationship with the Company.


Customer Relationship: Customer Relationship means a continuing relationship between a Consumer and the Company under which the Company provides financial products or services to the Consumer that are to be used primarily for personal, family, or household purposes. 


Nonaffiliated Third Party: Any person except:

  • An Affiliate of the Company; or

  • A person employed jointly by the Company and any Company that is not an Affiliate of the Company (but a Nonaffiliated Third Party includes the other Company that jointly employs the person).


A Nonaffiliated Third Party includes any company that is an Affiliate solely by virtue of the Company’s or a Company Affiliate’s direct or indirect ownership or control of the company.


Nonpublic Personal Information (or NPI): NPI means Personally Identifiable Financial Information and any list, description, or other grouping of Consumers (and publicly available information pertaining to them) that is derived using any Personally Identifiable Financial Information that is not publicly available. NPI includes any list of individuals’ names and street addresses that is derived in whole or in part using Personally Identifiable Financial Information that is not publicly available, such as Account Numbers.

NPI does not include:


  1. Publicly available information;

  2. Any list, description, or other grouping of Consumers (and publicly available information pertaining to them) that was derived from Publicly Available Personally Identifiable Financial Information.

Opt Out: A direction by the Consumer that the Company not disclose NPI about that Consumer to a Nonaffiliated Third Party, other than pursuant to an application exception under GLBA and Regulation P.


Personally Identifiable Financial Information: Any information:

  • A Consumer provides to the Company in connection with the Company’s payment network platform;

  • About a Consumer resulting from any transaction involving a consumer-related product or service between the Company and a Consumer relating to its payment network platform; or

  • The Company otherwise obtains about a Consumer in connection with providing the payment network platform to that Consumer.

Personally Identifiable Financial Information includes:

  • Information a Consumer provides to the Company to obtain a financial product or service;

  • Account balance information, payment history, overdraft history, and credit or debit card information;

  • The fact that an individual is or has been one of the Company’s Customers or has obtained a financial product or service from the Company;

  • Any information about the Company’s Consumer if it is disclosed in a manner that indicates that the individual is or has been the Company’s Consumer;

  • Any information that a Consumer provides to the Company or that the Company or its agent otherwise obtain in connection with the payment network platform provided by the Company;

  • Any information the Company Collects through an internet “cookie” (an information-Collecting device from a web server); and

  • Information from a Consumer report.


Personally Identifiable Financial Information does not include information that does not identify a Consumer, such as aggregate information or blind data that does not contain personal identifiers such as Account Numbers, names, or addresses. It also does not include a list of names and addresses of Customers of an entity that is not a financial institution.


Publicly Available Information: Publicly Available Information means any information that the Company has a Reasonable Basis to believe is lawfully made available to the general public from:


  • Federal, state, or local government records;

  • Widely distributed media (e.g., information from a telephone book, a television or radio program, a newspaper, or a website that is available to the general public on an unrestricted basis. A website is not restricted merely because an internet service provider or a site operator requires a fee or a password, so long as access is available to the general public); or

  • Disclosures to the general public that are required to be made by federal, state, or local law.


Reasonable Basis: The Company has a Reasonable Basis to believe that information is lawfully made available to the general public if the Company has taken steps to determine:

  • That the information is of the type that is available to the general public; and

  • Whether an individual can direct that the information not be made available to the general public and, if so, that the Company’s Consumer has not done so.

The following are some examples of situations where a Reasonable Basis exists:  

  • There is Reasonable Basis to believe that an individual’s telephone number is lawfully made available to the general public if it has been located in the telephone book or the Consumer has informed the Company that the telephone number is not unlisted. 

  • There is a Reasonable Basis to believe that consumer information is lawfully made available to the general public if the information is of the type included on the public record in the relevant jurisdiction.

Reasonable Opportunity (to Opt Out): The following are examples of a Reasonable Opportunity to Opt Out:

  • By mail. The Company mails the Privacy Notice and Opt Out notice to the Consumer and allows the Consumer to Opt Out by mailing a form, calling a toll-free telephone number, or any other reasonable means within 30 days from the date the Company mailed the notices.

  • By electronic means. A Customer opens an online account with the Company and agrees to receive the Privacy Notice and Opt Out notice electronically, and the Company allows the Customer to Opt Out by any reasonable means within 30 days after the date that the Customer acknowledges receipt of the notices in conjunction with opening the account.


  • Isolated transaction with Consumer. For an isolated transaction, such as the purchase of a cashier’s check by a Consumer, the Company provides the Consumer with a Reasonable Opportunity to Opt Out if it provides the Privacy Notice and Opt Out notice at the time of the transaction and requests that the Consumer decide, as a necessary part of the transaction, whether to Opt Out before completing the transaction.


Transaction Account: An account other than a deposit account, a share account, or a credit card account. A Transaction Account does not include an account to which third parties cannot initiate charges.


  1. Model privacy notices


WHAT DOES [MORETA GLOBAL INC.] DO WITH YOUR PERSONAL INFORMATION?

Why?:

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


What?:

The types of personal information we can access and share depend on the product or service you have with us. This information can include:


  • Social Security number and assets

  • Account balances and account transactions

  • income and credit history


When you are no longer our customer, we continue to share your information as described in this notice.


How?:

All financial companies need to share [customers’] personal information to run their everyday business. In the section below, we list the reasons financial companies can share their [customer] personal information; the reasons [Moreta Global Inc.] chooses to share; and whether you can limit this sharing.

  1. Executive Summary

This Policy sets forth the guiding principles and standards for the purpose of effectively complying with federal financial information privacy requirements regarding the privacy, use, and sharing of Consumers’ Nonpublic Personal Information (“NPI”).


Moreta Global Inc. (the “Company”) has an affirmative and continuing duty to respect the privacy of its Consumers and to protect the security and confidentiality of those Consumers’ NPI, in accordance with the privacy provisions of the Gramm-Leach Bliley Act (“GLBA”), as implemented by the Consumer Financial Protection Bureau’s Regulation P. This Policy outlines the requirements for the Company to provide notice to Consumers about the Company’s privacy policies and practices. This Policy also describes the requirements and conditions which must be met before the Company may disclose Consumers’ NPI to Nonaffiliated Third Parties.


  1. Purpose

This Policy was developed to ensure that the Company protects and respects the privacy of Consumers’ NPI and treats such NPI in accordance with the requirements of GLBA and Regulation P.


  1. Scope

This Policy shall apply to the Company’s payment network platform that provides a tool (“Moreta App”) for foreigners to access payment network standard QR codes at local Southeast & East Asian merchants. This software tool allows consumers to access funds they have deposited with the Company’s partners to purchase goods and services.


  1. Policy Notices

The Company’s Model Privacy Notice (the “Privacy Notice” or “Notice”) is included in Section 13 of this Policy. The Company provides initial and annual Notices to its Customers in connection with the Moreta App.


The Company provides the initial Privacy Notice to Consumers and Customers and an annual Privacy Notice to Customers, as required under and in accordance with the timing requirements of Regulation P. Privacy Notices provide Consumers and Customers with required information regarding the Company’s collection and disclosure of NPI. Where required under Regulation P, the Company provides Consumers or Customers with an opportunity to Opt Out of certain information sharing. Consumer and Customer Opt Out choices are tracked and honored.


4.1 Initial Privacy Notice to Consumers and Customers

The Company provides a Clear and Conspicuous initial Privacy Notice that accurately reflects the Company’s privacy policies and practices to:


  • Customers, not later than when the Company establishes a Customer Relationship, unless an exception under Regulation P applies to allow delivery of the Notice within a reasonable time after the Customer Relationship is established.

  • Consumers, before the Company discloses any NPI about the Consumer to any Nonaffiliated Third Party, unless an exception under Regulation P applies. The Company is not required to provide an initial Notice to a Consumer if it does not disclose any NPI about the Consumer to any Nonaffiliated Third Party and does not have a Customer Relationship with the Consumer.


The Company establishes a Customer Relationship when the Company and the Consumer enter into a continuing relationship.


4.2 Annual Privacy Notice to Customers

During the continuation of the Customer Relationship, the Company provides a Clear and Conspicuous annual Privacy Notice to each Customer, accurately reflecting the Company’s privacy policies and practices.


GLBA and Regulation P do not require the Company to provide an annual notice to a former Customer. Once the Customer becomes a former Customer, the Company is not required to provide an annual Privacy Notice to that former Customer.


4.3 Information to Be Included in Privacy Notices

The Company’s initial, annual, and revised Privacy Notices must contain certain information that applies to the Company and to the Consumers to whom the Company sends its Notices. Such information includes: 

 

  • The categories of NPI that the Company Collects; 

  • The categories of NPI that the Company discloses; 

  • The categories of Affiliates and Nonaffiliated Third Parties to whom the Company discloses NPI other than pursuant to certain exceptions in Regulation P;

  • The categories of Affiliates and Nonaffiliated Third Parties to whom Company discloses NPI other than pursuant to certain exceptions in Regulation P;

  • The categories of NPI about Company’s former Customers that Company discloses and the categories of Affiliates and Nonaffiliated Third Parties to whom Company discloses NPI about its former Customers; and

  • If Company discloses NPI to a Nonaffiliated Third Party under the service provider exception and no other exception applies, a separate statement of the categories of information Company discloses and the categories of third parties with whom Company has contracted.


The Notices must also include an explanation of the Consumer’s right to Opt Out of any disclosure of NPI to Nonaffiliated Third Parties, the Company’s policies and practices with respect to protecting the confidentiality and security of NPI, and other information required under Regulation P as set forth in the GLBA privacy notice.


If the Company discloses NPI to third parties as authorized under Regulation P’s exceptions for processing and servicing transactions and certain other purposes, it is not required to list those exceptions in the initial or annual Privacy Notice. Rather, when describing the categories with respect to those parties, it is sufficient to state that the Company makes disclosures to other nonaffiliated companies:


  • For the Company’s everyday business purposes, such as to process transactions, maintain account(s), respond to court orders and legal investigations, or report to Consumer Reporting Agencies; or

  • As permitted by law.


Use of the model privacy form provided in the appendix to Regulation P, consistent with the instructions in the appendix, constitutes compliance with the Notice content requirements of Regulation P, although use of the model privacy form is not required.


4.4 Opt Out Requirements

All information systems that process NPI, which are maintained by the Company, must, as part of a consent-basis for processing NPI, capture and retain evidence of opt-outs as discussed further below and as required by applicable laws.


Unless an exception under Regulation P applies, the Company may not, directly or through any Affiliate, disclose any NPI about a Consumer to a Nonaffiliated Third Party unless all of the following conditions are satisfied:


  • The Company has provided an initial Privacy Notice to the Consumer;

  • The Company has provided an Opt Out notice to the Consumer;

  • The Company has given the Consumer a Reasonable Opportunity, before disclosing the information to the Nonaffiliated Third Party, to Opt Out of the disclosure; and

  • The Consumer does not Opt Out.


This restriction applies regardless of whether the Company has established a Customer Relationship with the Consumer.


The Company provides a Clear and Conspicuous notice to each of its Consumers that accurately explains the right to Opt Out of the disclosure. The notice states:


  • That the Company discloses or reserves the right to disclose NPI about the Consumer to a Nonaffiliated Third Party;

  • That the Consumer has the right to Opt Out of that disclosure; and

  • A reasonable means by which the Consumer may exercise the Opt Out right.


For accounts with two or more Consumers (e.g., accounts where two or more Consumers jointly obtained a financial product or service), Company provides a single opt-out notice and treats an Opt-Out direction by a joint Consumer as applying to all of the associated joint Consumers.


A Consumer may exercise the right to Opt Out at any time. A Consumer’s direction to Opt Out is effective until the Consumer revokes it in writing or, if the Consumer agrees, electronically. When a Customer Relationship terminates, the Customer’s Opt Out direction continues to apply to the NPI collected during or related to that relationship. If the individual subsequently establishes a new Customer Relationship with Company, the Opt Out direction that applied to the former relationship does not apply to the new relationship.


Company complies with a Consumer’s opt-out direction as soon as reasonably practicable after it is received.


Sharing With Service Providers

Generally, the Opt Out requirements do not apply when Company provides NPI to a Nonaffiliated Third Party to perform services for Company or on Company’s behalf, if Company:


  • Provides the initial privacy notice discussed above; and

  • Enter into a contractual agreement with the third party that prohibits the third party from disclosing or using the information other than to carry out the purposes for which Company disclosed the information, including use under an exception in (see further below) in the ordinary course of business to carry out those purposes.


However, the foregoing requirements, in addition to the initial privacy notice requirements and the Opt Out requirements, do not apply if Company discloses NPI as necessary to effect, administer, or enforce a transaction that a Consumer requests or authorizes, or in connection with:


  • Servicing or processing a financial product or service that a Consumer requests or authorizes; or

  • Maintaining or servicing the Consumer’s account with Company, or with another entity as part of a private-label credit card program or other extension of credit on behalf of such entity.


“Necessary to effect, administer, or enforce a transaction” means that the disclosure is:


  • Required, or is one of the lawful or appropriate methods, to enforce Company rights or the rights of other persons engaged in carrying out the financial transaction or providing the product or service; or

  • Required, or is a usual, appropriate, or acceptable method: (1) to carry out the transaction or the product or service business of which the transaction is a part, and record, service, or maintain the Consumer’s account in the ordinary course of providing the financial service or financial product; (2) to administer or service benefits or claims relating to the transaction or the product or service business of which it is a part; (3) to provide a confirmation, statement, or other record of the transaction, or information on the status or value of the financial service or financial product to the Consumer or the Consumer’s agent or broker; (4) to accrue or recognize incentives or bonuses associated with the transaction that are provided by Company or any other party; or (5) in connection with: (a) the authorization, settlement, billing, processing, clearing, transferring, reconciling, or collection of amounts charged, debited, or otherwise paid using a debit, credit, or other payment card, check, or account number, or by other payment means; (b) the transfer of receivables, accounts, or interests therein; or (c) the audit of debit, credit, or other payment information.


4.5 Revised Privacy Notices

The Company must not, directly or through any Affiliate, disclose any NPI about a Consumer to a Nonaffiliated Third Party other than as described in the initial Privacy Notice that the Company provided to that Consumer unless the Company has provided to the Consumer a Clear and Conspicuous revised Notice that accurately describes the Company’s policies and practices. The revised Notice must provide the Consumer with the ability to Opt Out. 


The Consumer must be given a Reasonable Opportunity, before the Company discloses the information to the Nonaffiliated Third Party, to Opt Out of the disclosure. The NPI may only be disclosed if the Consumer does not Opt Out.


A revised Notice must be provided whenever the Company:

  • Discloses a new category of NPI to any Nonaffiliated Third Party;

  • Discloses NPI to a new category of Nonaffiliated Third Party; or

  • Discloses NPI about a former Customer to a Nonaffiliated Third Party if that former Customer has not had the opportunity to exercise an Opt Out right regarding that disclosure.


A revised Notice is not required if the Company discloses NPI to a new Nonaffiliated Third Party that the Company adequately described in its prior Notice.


4.6 Delivering Privacy and Opt Out Notices

The Company must provide any Privacy Notices and Opt Out notices (whether initial, annual, or revised) in writing or, if the Consumer agrees, electronically.

The notices may be delivered: 


  • By hand; 

  • Via U.S. mail to the last known address of the Consumer; or 

  • For Consumers who conduct transactions and agree to receive the notices electronically, by posting current versions of the notices on an electronic site and requiring the Consumer to acknowledge receipt of the notices as a necessary step to using the Company’s payment network platform.


Company provides consumer with the following methods to Opt Out:


  • Designate check-off boxes in a prominent position on the relevant forms with the Opt Out notice;

  • Provide an electronic means to Opt Out, such as a form that can be sent via electronic mail or a process at Company’s website, if the consumer agrees to the electronic delivery of information; or

  • Provide a toll-free telephone number that consumers may call to Opt Out.



  1. Prohibition on disclosure of account numbers

The Company must not, directly or through an Affiliate, disclose, other than to a Consumer Reporting Agency, an Account Number or similar form of access number or access code for a Consumer’s credit card account, deposit account, share account, or Transaction Account to any Nonaffiliated Third Party for use in telemarketing, direct mail marketing, or other marketing through electronic mail to the Consumer.


This restriction does not apply if the Company discloses an Account Number or similar form of access number or access code:


  • To its agent or service provider solely in order to perform marketing for the Company’s own products or services, as long as the agent or service provider is not authorized to directly initiate charges to the account; or

  • To a participant in a private-label credit card program or an affinity or similar program where the participants in the program are identified to the Customer when the Customer enters into the program.


  1. Exceptions to certain information sharing

Regulation P provides exceptions to its Consumer Notice and Opt Out requirements in certain limited cases. Pursuant to such exceptions, the Company is allowed to share NPI:


  • With the consent or at the direction of the Consumer, provided that the Consumer has not revoked the consent or direction (and evidence of the Consumer’s consent or direction is retained by the Company);

  • To a Consumer Reporting Agency in accordance with the Fair Credit Reporting Act; 

  • A proposed or actual securitization, secondary market sale (including sales of servicing rights), or similar transaction related to a transaction of the consumer; or 

  • Necessary to effect, administer, or enforce a transaction that a consumer requests or authorizes, or in connection with:

    (i) Servicing or processing a financial product or service that a consumer requests or authorizes; or

    (ii) Maintaining or servicing the consumer's account with you, or with another entity as part of a private label credit card program or other extension of credit on behalf of such entity.


  • With the consent or at the direction of the consumer, provided that the consumer has not revoked the consent or direction;

  • To protect the confidentiality or security of your records pertaining to the consumer, service, product, or transaction;

    (i) To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability;

    (ii) For required institutional risk control or for resolving consumer disputes or inquiries;

    (iii) To persons holding a legal or beneficial interest relating to the consumer; or

    (iv) To persons acting in a fiduciary or representative capacity on behalf of the consumer;


  • To provide information to insurance rate advisory organizations, guaranty funds or agencies, agencies that are rating you, persons that are assessing your compliance with industry standards, and your attorneys, accountants, and auditors;

  • To the extent specifically permitted or required under other provisions of law and in accordance with the Right to Financial Privacy Act of 1978 (12 U.S.C. 3401 et seq.), to law enforcement agencies (including the Bureau, a Federal functional regulator, the Secretary of the Treasury, with respect to 31 U.S.C. Chapter 53, Subchapter II (Records and Reports on Monetary Instruments and Transactions) and 12 U.S.C. Chapter 21 (Financial Recordkeeping), a state insurance authority, with respect to any person domiciled in that insurance authority's state that is engaged in providing insurance, and the Federal Trade Commission), self-regulatory organizations, or for an investigation on a matter related to public safety;

  • In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit if the disclosure of nonpublic personal information concerns solely consumers of such business or unit; or

  • To comply with Federal, state, or local laws, rules and other applicable legal requirements;


    (i) To comply with a properly authorized civil, criminal, or regulatory investigation, or subpoena or summons by Federal, state, or local authorities; or


    (ii) To respond to judicial process or government regulatory authorities having jurisdiction over you for examination, compliance, or other purposes as authorized by law.


The Company personnel must receive approval from the Company’s Compliance Department before making any disclosure of NPI based upon any of the exceptions listed in this Section, given that the ability to disclose such may require the satisfaction of other requirements. 


  1. Reuse and redisclosure of NPI

If the Company receives NPI from, or discloses NPI to, a Nonaffiliated Third Party (whether pursuant to an exception under Regulation P or otherwise), use and disclosure of such NPI is subject to the restrictions set forth below. 


NPI Received Under an Exception


If the Company receives NPI from a Nonaffiliated Third Party under an exception provided by Regulation P, its disclosure and use of that NPI is limited as follows:


  • The Company may disclose the information to the Affiliate of the Nonaffiliated Third Party from which it received the NPI;

  • The Company may disclose the NPI to its Affiliates, but its Affiliates may, in turn, disclose and use the NPI only to the extent that the Company may disclose and use the NPI; and

  • The Company may disclose and use the NPI pursuant to an exception in the ordinary course of business to carry out the activity covered by the applicable exception.


For example, if the Company receives a customer list from a Nonaffiliated Third Party in order to provide account processing services, the Company may disclose that NPI under any exception in the ordinary course of business in order to provide those services. However, the Company could not disclose that NPI to a third party for marketing purposes or use that NPI for Company’s own marketing purposes.


NPI Received Outside of an Exception


If the Company receives NPI from a Nonaffiliated Third Party other than under an exception provided by Regulation P, the Company may disclose the NPI only:


  • To the Affiliates of the Nonaffiliated Third Party from which it received the NPI;

  • To its Affiliates, but its Affiliates may, in turn, disclose the NPI only to the extent that the Company can disclose the NPI; and

  • To any other person, if the disclosure would be lawful if made directly to that person by the Nonaffiliated Third Party from which the Company received the NPI.


For example, if the Company obtains a customer list from a Nonaffiliated Third Party outside of an exception provided by Regulation P, the Company may: (i) use that list for its own purposes; and (ii) disclose that list to another Nonaffiliated Third Party only if the financial institution from which it purchased the list could have lawfully disclosed the list to that Nonaffiliated Third Party. In other words, the Company may disclose the list in accordance with the privacy policy of the financial institution from which it received the list, as limited by the opt-out direction of each consumer whose NPI the Company intends to disclose, and the Company may disclose the list in accordance with an exception provided by Regulation P, such as to its attorneys or accountants.


NPI the Company Discloses Under an Exception


If the Company discloses NPI to a Nonaffiliated Third Party under an exception provided by Regulation P, the Nonaffiliated Third Party may disclose and use that information only as follows:


  • The Nonaffiliated Third Party may disclose the NPI to the Company’s Affiliates;

  • The Nonaffiliated Third Party may disclose the NPI to its Affiliates, but its Affiliates may, in turn, disclose and use the NPI only to the extent that the Nonaffiliated Third Party may disclose and use the NPI; and

  • The Nonaffiliated Third Party may disclose and use the NPI pursuant to an exception provided by Regulation P in the ordinary course of business to carry out the activity covered by the applicable exception.


NPI the Company Discloses Outside of an Exception


If the Company discloses NPI to a Nonaffiliated Third Party other than under an exception provided by Regulation P, the Nonaffiliated Third Party may disclose the NPI only:


  • To the Company’s Affiliates;

  • To its Affiliates, but its Affiliates, in turn, may disclose the NPI only to the extent the third party can disclose the information; and

  • To any other person, if the disclosure would be lawful if the Company made it directly to that person.


  1. Training

To facilitate compliance with this Policy, the Company will provide ongoing training to appropriate employees, including guidance on the standards, processes, and restrictions set forth within this Policy.


  1. Employee and vendor responsibilities

Employees, vendors, consultants, and delegates are expected to adhere to this Policy. The failure to comply with such may result in a range of disciplinary actions, up to and including termination of employment.


  1. Policy administration

The Company requires that this Policy shall be reviewed and, if applicable, updated periodically as necessary to ensure it reflects current obligations and/or its contemplated business activities.


  1. Defined terms and references

Account Number: An Account Number, or similar form of access number or access code for an account that does not include a number or code in an encrypted form, as long as the Company does not provide the recipient with a means to decode the number or code.


Affiliate: Any Company that controls, is controlled by, or is under common control with another Company. Control of a Company means: (1) ownership, control, or power to vote 25 percent or more of the outstanding shares of any class of voting security of the Company, directly or indirectly, or acting through one or more other persons; (2) control in any manner over the election of a majority of the directors, trustees, or general partners (or individuals exercising similar functions) of the Company; or (3) the power to exercise, directly or indirectly, a controlling influence over the management or policies of the Company as determined by the applicable prudential regulator (as defined in 12 U.S.C. 5481(24)), if any.


Clear and Conspicuous: A notice is Clear and Conspicuous if it is reasonably understandable and designed to call attention to the nature and significance of the information in the notice. If provided on a website, the notice must use text or visual cues to encourage scrolling down the page if necessary to view the entire notice. Other elements on the website (such as text, graphics, hyperlinks, or sound) must not distract attention from the notice. In addition, either the notice or a link to the notice must be placed on a screen that Consumers frequently access, such as a page on which transactions are conducted. If a link is used, the link must connect directly to the notice and be labeled appropriately to convey the importance, nature, and relevance of the notice.


Collect: To obtain information that the Company organizes or can retrieve by the name of an individual or by identifying number, symbol, or other identifying particular assigned to the individual, irrespective of the source of the underlying information.


Consumer: An individual that obtains or has used the payment network platform offered by the Company for personal, family, or household purposes. 


Consumer Reporting Agency: Any person who, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages, in whole or in part, in the practice of assembling or evaluating Consumer information for the purpose of furnishing Consumer reports to third parties, and who uses any means or facility of interstate commerce for the purpose of preparing or furnishing Consumer reports.


Customer: A Consumer who has a Customer Relationship with the Company.


Customer Relationship: Customer Relationship means a continuing relationship between a Consumer and the Company under which the Company provides financial products or services to the Consumer that are to be used primarily for personal, family, or household purposes. 


Nonaffiliated Third Party: Any person except:

  • An Affiliate of the Company; or

  • A person employed jointly by the Company and any Company that is not an Affiliate of the Company (but a Nonaffiliated Third Party includes the other Company that jointly employs the person).


A Nonaffiliated Third Party includes any company that is an Affiliate solely by virtue of the Company’s or a Company Affiliate’s direct or indirect ownership or control of the company.


Nonpublic Personal Information (or NPI): NPI means Personally Identifiable Financial Information and any list, description, or other grouping of Consumers (and publicly available information pertaining to them) that is derived using any Personally Identifiable Financial Information that is not publicly available. NPI includes any list of individuals’ names and street addresses that is derived in whole or in part using Personally Identifiable Financial Information that is not publicly available, such as Account Numbers.

NPI does not include:


  1. Publicly available information;

  2. Any list, description, or other grouping of Consumers (and publicly available information pertaining to them) that was derived from Publicly Available Personally Identifiable Financial Information.

Opt Out: A direction by the Consumer that the Company not disclose NPI about that Consumer to a Nonaffiliated Third Party, other than pursuant to an application exception under GLBA and Regulation P.


Personally Identifiable Financial Information: Any information:

  • A Consumer provides to the Company in connection with the Company’s payment network platform;

  • About a Consumer resulting from any transaction involving a consumer-related product or service between the Company and a Consumer relating to its payment network platform; or

  • The Company otherwise obtains about a Consumer in connection with providing the payment network platform to that Consumer.

Personally Identifiable Financial Information includes:

  • Information a Consumer provides to the Company to obtain a financial product or service;

  • Account balance information, payment history, overdraft history, and credit or debit card information;

  • The fact that an individual is or has been one of the Company’s Customers or has obtained a financial product or service from the Company;

  • Any information about the Company’s Consumer if it is disclosed in a manner that indicates that the individual is or has been the Company’s Consumer;

  • Any information that a Consumer provides to the Company or that the Company or its agent otherwise obtain in connection with the payment network platform provided by the Company;

  • Any information the Company Collects through an internet “cookie” (an information-Collecting device from a web server); and

  • Information from a Consumer report.


Personally Identifiable Financial Information does not include information that does not identify a Consumer, such as aggregate information or blind data that does not contain personal identifiers such as Account Numbers, names, or addresses. It also does not include a list of names and addresses of Customers of an entity that is not a financial institution.


Publicly Available Information: Publicly Available Information means any information that the Company has a Reasonable Basis to believe is lawfully made available to the general public from:


  • Federal, state, or local government records;

  • Widely distributed media (e.g., information from a telephone book, a television or radio program, a newspaper, or a website that is available to the general public on an unrestricted basis. A website is not restricted merely because an internet service provider or a site operator requires a fee or a password, so long as access is available to the general public); or

  • Disclosures to the general public that are required to be made by federal, state, or local law.


Reasonable Basis: The Company has a Reasonable Basis to believe that information is lawfully made available to the general public if the Company has taken steps to determine:

  • That the information is of the type that is available to the general public; and

  • Whether an individual can direct that the information not be made available to the general public and, if so, that the Company’s Consumer has not done so.

The following are some examples of situations where a Reasonable Basis exists:  

  • There is Reasonable Basis to believe that an individual’s telephone number is lawfully made available to the general public if it has been located in the telephone book or the Consumer has informed the Company that the telephone number is not unlisted. 

  • There is a Reasonable Basis to believe that consumer information is lawfully made available to the general public if the information is of the type included on the public record in the relevant jurisdiction.

Reasonable Opportunity (to Opt Out): The following are examples of a Reasonable Opportunity to Opt Out:

  • By mail. The Company mails the Privacy Notice and Opt Out notice to the Consumer and allows the Consumer to Opt Out by mailing a form, calling a toll-free telephone number, or any other reasonable means within 30 days from the date the Company mailed the notices.

  • By electronic means. A Customer opens an online account with the Company and agrees to receive the Privacy Notice and Opt Out notice electronically, and the Company allows the Customer to Opt Out by any reasonable means within 30 days after the date that the Customer acknowledges receipt of the notices in conjunction with opening the account.


  • Isolated transaction with Consumer. For an isolated transaction, such as the purchase of a cashier’s check by a Consumer, the Company provides the Consumer with a Reasonable Opportunity to Opt Out if it provides the Privacy Notice and Opt Out notice at the time of the transaction and requests that the Consumer decide, as a necessary part of the transaction, whether to Opt Out before completing the transaction.


Transaction Account: An account other than a deposit account, a share account, or a credit card account. A Transaction Account does not include an account to which third parties cannot initiate charges.


  1. Model privacy notices


WHAT DOES [MORETA GLOBAL INC.] DO WITH YOUR PERSONAL INFORMATION?

Why?:

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


What?:

The types of personal information we can access and share depend on the product or service you have with us. This information can include:


  • Social Security number and assets

  • Account balances and account transactions

  • income and credit history


When you are no longer our customer, we continue to share your information as described in this notice.


How?:

All financial companies need to share [customers’] personal information to run their everyday business. In the section below, we list the reasons financial companies can share their [customer] personal information; the reasons [Moreta Global Inc.] chooses to share; and whether you can limit this sharing.

  1. Executive Summary

This Policy sets forth the guiding principles and standards for the purpose of effectively complying with federal financial information privacy requirements regarding the privacy, use, and sharing of Consumers’ Nonpublic Personal Information (“NPI”).


Moreta Global Inc. (the “Company”) has an affirmative and continuing duty to respect the privacy of its Consumers and to protect the security and confidentiality of those Consumers’ NPI, in accordance with the privacy provisions of the Gramm-Leach Bliley Act (“GLBA”), as implemented by the Consumer Financial Protection Bureau’s Regulation P. This Policy outlines the requirements for the Company to provide notice to Consumers about the Company’s privacy policies and practices. This Policy also describes the requirements and conditions which must be met before the Company may disclose Consumers’ NPI to Nonaffiliated Third Parties.


  1. Purpose

This Policy was developed to ensure that the Company protects and respects the privacy of Consumers’ NPI and treats such NPI in accordance with the requirements of GLBA and Regulation P.


  1. Scope

This Policy shall apply to the Company’s payment network platform that provides a tool (“Moreta App”) for foreigners to access payment network standard QR codes at local Southeast & East Asian merchants. This software tool allows consumers to access funds they have deposited with the Company’s partners to purchase goods and services.


  1. Policy Notices

The Company’s Model Privacy Notice (the “Privacy Notice” or “Notice”) is included in Section 13 of this Policy. The Company provides initial and annual Notices to its Customers in connection with the Moreta App.


The Company provides the initial Privacy Notice to Consumers and Customers and an annual Privacy Notice to Customers, as required under and in accordance with the timing requirements of Regulation P. Privacy Notices provide Consumers and Customers with required information regarding the Company’s collection and disclosure of NPI. Where required under Regulation P, the Company provides Consumers or Customers with an opportunity to Opt Out of certain information sharing. Consumer and Customer Opt Out choices are tracked and honored.


4.1 Initial Privacy Notice to Consumers and Customers

The Company provides a Clear and Conspicuous initial Privacy Notice that accurately reflects the Company’s privacy policies and practices to:


  • Customers, not later than when the Company establishes a Customer Relationship, unless an exception under Regulation P applies to allow delivery of the Notice within a reasonable time after the Customer Relationship is established.

  • Consumers, before the Company discloses any NPI about the Consumer to any Nonaffiliated Third Party, unless an exception under Regulation P applies. The Company is not required to provide an initial Notice to a Consumer if it does not disclose any NPI about the Consumer to any Nonaffiliated Third Party and does not have a Customer Relationship with the Consumer.


The Company establishes a Customer Relationship when the Company and the Consumer enter into a continuing relationship.


4.2 Annual Privacy Notice to Customers

During the continuation of the Customer Relationship, the Company provides a Clear and Conspicuous annual Privacy Notice to each Customer, accurately reflecting the Company’s privacy policies and practices.


GLBA and Regulation P do not require the Company to provide an annual notice to a former Customer. Once the Customer becomes a former Customer, the Company is not required to provide an annual Privacy Notice to that former Customer.


4.3 Information to Be Included in Privacy Notices

The Company’s initial, annual, and revised Privacy Notices must contain certain information that applies to the Company and to the Consumers to whom the Company sends its Notices. Such information includes: 

 

  • The categories of NPI that the Company Collects; 

  • The categories of NPI that the Company discloses; 

  • The categories of Affiliates and Nonaffiliated Third Parties to whom the Company discloses NPI other than pursuant to certain exceptions in Regulation P;

  • The categories of Affiliates and Nonaffiliated Third Parties to whom Company discloses NPI other than pursuant to certain exceptions in Regulation P;

  • The categories of NPI about Company’s former Customers that Company discloses and the categories of Affiliates and Nonaffiliated Third Parties to whom Company discloses NPI about its former Customers; and

  • If Company discloses NPI to a Nonaffiliated Third Party under the service provider exception and no other exception applies, a separate statement of the categories of information Company discloses and the categories of third parties with whom Company has contracted.


The Notices must also include an explanation of the Consumer’s right to Opt Out of any disclosure of NPI to Nonaffiliated Third Parties, the Company’s policies and practices with respect to protecting the confidentiality and security of NPI, and other information required under Regulation P as set forth in the GLBA privacy notice.


If the Company discloses NPI to third parties as authorized under Regulation P’s exceptions for processing and servicing transactions and certain other purposes, it is not required to list those exceptions in the initial or annual Privacy Notice. Rather, when describing the categories with respect to those parties, it is sufficient to state that the Company makes disclosures to other nonaffiliated companies:


  • For the Company’s everyday business purposes, such as to process transactions, maintain account(s), respond to court orders and legal investigations, or report to Consumer Reporting Agencies; or

  • As permitted by law.


Use of the model privacy form provided in the appendix to Regulation P, consistent with the instructions in the appendix, constitutes compliance with the Notice content requirements of Regulation P, although use of the model privacy form is not required.


4.4 Opt Out Requirements

All information systems that process NPI, which are maintained by the Company, must, as part of a consent-basis for processing NPI, capture and retain evidence of opt-outs as discussed further below and as required by applicable laws.


Unless an exception under Regulation P applies, the Company may not, directly or through any Affiliate, disclose any NPI about a Consumer to a Nonaffiliated Third Party unless all of the following conditions are satisfied:


  • The Company has provided an initial Privacy Notice to the Consumer;

  • The Company has provided an Opt Out notice to the Consumer;

  • The Company has given the Consumer a Reasonable Opportunity, before disclosing the information to the Nonaffiliated Third Party, to Opt Out of the disclosure; and

  • The Consumer does not Opt Out.


This restriction applies regardless of whether the Company has established a Customer Relationship with the Consumer.


The Company provides a Clear and Conspicuous notice to each of its Consumers that accurately explains the right to Opt Out of the disclosure. The notice states:


  • That the Company discloses or reserves the right to disclose NPI about the Consumer to a Nonaffiliated Third Party;

  • That the Consumer has the right to Opt Out of that disclosure; and

  • A reasonable means by which the Consumer may exercise the Opt Out right.


For accounts with two or more Consumers (e.g., accounts where two or more Consumers jointly obtained a financial product or service), Company provides a single opt-out notice and treats an Opt-Out direction by a joint Consumer as applying to all of the associated joint Consumers.


A Consumer may exercise the right to Opt Out at any time. A Consumer’s direction to Opt Out is effective until the Consumer revokes it in writing or, if the Consumer agrees, electronically. When a Customer Relationship terminates, the Customer’s Opt Out direction continues to apply to the NPI collected during or related to that relationship. If the individual subsequently establishes a new Customer Relationship with Company, the Opt Out direction that applied to the former relationship does not apply to the new relationship.


Company complies with a Consumer’s opt-out direction as soon as reasonably practicable after it is received.


Sharing With Service Providers

Generally, the Opt Out requirements do not apply when Company provides NPI to a Nonaffiliated Third Party to perform services for Company or on Company’s behalf, if Company:


  • Provides the initial privacy notice discussed above; and

  • Enter into a contractual agreement with the third party that prohibits the third party from disclosing or using the information other than to carry out the purposes for which Company disclosed the information, including use under an exception in (see further below) in the ordinary course of business to carry out those purposes.


However, the foregoing requirements, in addition to the initial privacy notice requirements and the Opt Out requirements, do not apply if Company discloses NPI as necessary to effect, administer, or enforce a transaction that a Consumer requests or authorizes, or in connection with:


  • Servicing or processing a financial product or service that a Consumer requests or authorizes; or

  • Maintaining or servicing the Consumer’s account with Company, or with another entity as part of a private-label credit card program or other extension of credit on behalf of such entity.


“Necessary to effect, administer, or enforce a transaction” means that the disclosure is:


  • Required, or is one of the lawful or appropriate methods, to enforce Company rights or the rights of other persons engaged in carrying out the financial transaction or providing the product or service; or

  • Required, or is a usual, appropriate, or acceptable method: (1) to carry out the transaction or the product or service business of which the transaction is a part, and record, service, or maintain the Consumer’s account in the ordinary course of providing the financial service or financial product; (2) to administer or service benefits or claims relating to the transaction or the product or service business of which it is a part; (3) to provide a confirmation, statement, or other record of the transaction, or information on the status or value of the financial service or financial product to the Consumer or the Consumer’s agent or broker; (4) to accrue or recognize incentives or bonuses associated with the transaction that are provided by Company or any other party; or (5) in connection with: (a) the authorization, settlement, billing, processing, clearing, transferring, reconciling, or collection of amounts charged, debited, or otherwise paid using a debit, credit, or other payment card, check, or account number, or by other payment means; (b) the transfer of receivables, accounts, or interests therein; or (c) the audit of debit, credit, or other payment information.


4.5 Revised Privacy Notices

The Company must not, directly or through any Affiliate, disclose any NPI about a Consumer to a Nonaffiliated Third Party other than as described in the initial Privacy Notice that the Company provided to that Consumer unless the Company has provided to the Consumer a Clear and Conspicuous revised Notice that accurately describes the Company’s policies and practices. The revised Notice must provide the Consumer with the ability to Opt Out. 


The Consumer must be given a Reasonable Opportunity, before the Company discloses the information to the Nonaffiliated Third Party, to Opt Out of the disclosure. The NPI may only be disclosed if the Consumer does not Opt Out.


A revised Notice must be provided whenever the Company:

  • Discloses a new category of NPI to any Nonaffiliated Third Party;

  • Discloses NPI to a new category of Nonaffiliated Third Party; or

  • Discloses NPI about a former Customer to a Nonaffiliated Third Party if that former Customer has not had the opportunity to exercise an Opt Out right regarding that disclosure.


A revised Notice is not required if the Company discloses NPI to a new Nonaffiliated Third Party that the Company adequately described in its prior Notice.


4.6 Delivering Privacy and Opt Out Notices

The Company must provide any Privacy Notices and Opt Out notices (whether initial, annual, or revised) in writing or, if the Consumer agrees, electronically.

The notices may be delivered: 


  • By hand; 

  • Via U.S. mail to the last known address of the Consumer; or 

  • For Consumers who conduct transactions and agree to receive the notices electronically, by posting current versions of the notices on an electronic site and requiring the Consumer to acknowledge receipt of the notices as a necessary step to using the Company’s payment network platform.


Company provides consumer with the following methods to Opt Out:


  • Designate check-off boxes in a prominent position on the relevant forms with the Opt Out notice;

  • Provide an electronic means to Opt Out, such as a form that can be sent via electronic mail or a process at Company’s website, if the consumer agrees to the electronic delivery of information; or

  • Provide a toll-free telephone number that consumers may call to Opt Out.



  1. Prohibition on disclosure of account numbers

The Company must not, directly or through an Affiliate, disclose, other than to a Consumer Reporting Agency, an Account Number or similar form of access number or access code for a Consumer’s credit card account, deposit account, share account, or Transaction Account to any Nonaffiliated Third Party for use in telemarketing, direct mail marketing, or other marketing through electronic mail to the Consumer.


This restriction does not apply if the Company discloses an Account Number or similar form of access number or access code:


  • To its agent or service provider solely in order to perform marketing for the Company’s own products or services, as long as the agent or service provider is not authorized to directly initiate charges to the account; or

  • To a participant in a private-label credit card program or an affinity or similar program where the participants in the program are identified to the Customer when the Customer enters into the program.


  1. Exceptions to certain information sharing

Regulation P provides exceptions to its Consumer Notice and Opt Out requirements in certain limited cases. Pursuant to such exceptions, the Company is allowed to share NPI:


  • With the consent or at the direction of the Consumer, provided that the Consumer has not revoked the consent or direction (and evidence of the Consumer’s consent or direction is retained by the Company);

  • To a Consumer Reporting Agency in accordance with the Fair Credit Reporting Act; 

  • A proposed or actual securitization, secondary market sale (including sales of servicing rights), or similar transaction related to a transaction of the consumer; or 

  • Necessary to effect, administer, or enforce a transaction that a consumer requests or authorizes, or in connection with:

    (i) Servicing or processing a financial product or service that a consumer requests or authorizes; or

    (ii) Maintaining or servicing the consumer's account with you, or with another entity as part of a private label credit card program or other extension of credit on behalf of such entity.


  • With the consent or at the direction of the consumer, provided that the consumer has not revoked the consent or direction;

  • To protect the confidentiality or security of your records pertaining to the consumer, service, product, or transaction;

    (i) To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability;

    (ii) For required institutional risk control or for resolving consumer disputes or inquiries;

    (iii) To persons holding a legal or beneficial interest relating to the consumer; or

    (iv) To persons acting in a fiduciary or representative capacity on behalf of the consumer;


  • To provide information to insurance rate advisory organizations, guaranty funds or agencies, agencies that are rating you, persons that are assessing your compliance with industry standards, and your attorneys, accountants, and auditors;

  • To the extent specifically permitted or required under other provisions of law and in accordance with the Right to Financial Privacy Act of 1978 (12 U.S.C. 3401 et seq.), to law enforcement agencies (including the Bureau, a Federal functional regulator, the Secretary of the Treasury, with respect to 31 U.S.C. Chapter 53, Subchapter II (Records and Reports on Monetary Instruments and Transactions) and 12 U.S.C. Chapter 21 (Financial Recordkeeping), a state insurance authority, with respect to any person domiciled in that insurance authority's state that is engaged in providing insurance, and the Federal Trade Commission), self-regulatory organizations, or for an investigation on a matter related to public safety;

  • In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit if the disclosure of nonpublic personal information concerns solely consumers of such business or unit; or

  • To comply with Federal, state, or local laws, rules and other applicable legal requirements;


    (i) To comply with a properly authorized civil, criminal, or regulatory investigation, or subpoena or summons by Federal, state, or local authorities; or


    (ii) To respond to judicial process or government regulatory authorities having jurisdiction over you for examination, compliance, or other purposes as authorized by law.


The Company personnel must receive approval from the Company’s Compliance Department before making any disclosure of NPI based upon any of the exceptions listed in this Section, given that the ability to disclose such may require the satisfaction of other requirements. 


  1. Reuse and redisclosure of NPI

If the Company receives NPI from, or discloses NPI to, a Nonaffiliated Third Party (whether pursuant to an exception under Regulation P or otherwise), use and disclosure of such NPI is subject to the restrictions set forth below. 


NPI Received Under an Exception


If the Company receives NPI from a Nonaffiliated Third Party under an exception provided by Regulation P, its disclosure and use of that NPI is limited as follows:


  • The Company may disclose the information to the Affiliate of the Nonaffiliated Third Party from which it received the NPI;

  • The Company may disclose the NPI to its Affiliates, but its Affiliates may, in turn, disclose and use the NPI only to the extent that the Company may disclose and use the NPI; and

  • The Company may disclose and use the NPI pursuant to an exception in the ordinary course of business to carry out the activity covered by the applicable exception.


For example, if the Company receives a customer list from a Nonaffiliated Third Party in order to provide account processing services, the Company may disclose that NPI under any exception in the ordinary course of business in order to provide those services. However, the Company could not disclose that NPI to a third party for marketing purposes or use that NPI for Company’s own marketing purposes.


NPI Received Outside of an Exception


If the Company receives NPI from a Nonaffiliated Third Party other than under an exception provided by Regulation P, the Company may disclose the NPI only:


  • To the Affiliates of the Nonaffiliated Third Party from which it received the NPI;

  • To its Affiliates, but its Affiliates may, in turn, disclose the NPI only to the extent that the Company can disclose the NPI; and

  • To any other person, if the disclosure would be lawful if made directly to that person by the Nonaffiliated Third Party from which the Company received the NPI.


For example, if the Company obtains a customer list from a Nonaffiliated Third Party outside of an exception provided by Regulation P, the Company may: (i) use that list for its own purposes; and (ii) disclose that list to another Nonaffiliated Third Party only if the financial institution from which it purchased the list could have lawfully disclosed the list to that Nonaffiliated Third Party. In other words, the Company may disclose the list in accordance with the privacy policy of the financial institution from which it received the list, as limited by the opt-out direction of each consumer whose NPI the Company intends to disclose, and the Company may disclose the list in accordance with an exception provided by Regulation P, such as to its attorneys or accountants.


NPI the Company Discloses Under an Exception


If the Company discloses NPI to a Nonaffiliated Third Party under an exception provided by Regulation P, the Nonaffiliated Third Party may disclose and use that information only as follows:


  • The Nonaffiliated Third Party may disclose the NPI to the Company’s Affiliates;

  • The Nonaffiliated Third Party may disclose the NPI to its Affiliates, but its Affiliates may, in turn, disclose and use the NPI only to the extent that the Nonaffiliated Third Party may disclose and use the NPI; and

  • The Nonaffiliated Third Party may disclose and use the NPI pursuant to an exception provided by Regulation P in the ordinary course of business to carry out the activity covered by the applicable exception.


NPI the Company Discloses Outside of an Exception


If the Company discloses NPI to a Nonaffiliated Third Party other than under an exception provided by Regulation P, the Nonaffiliated Third Party may disclose the NPI only:


  • To the Company’s Affiliates;

  • To its Affiliates, but its Affiliates, in turn, may disclose the NPI only to the extent the third party can disclose the information; and

  • To any other person, if the disclosure would be lawful if the Company made it directly to that person.


  1. Training

To facilitate compliance with this Policy, the Company will provide ongoing training to appropriate employees, including guidance on the standards, processes, and restrictions set forth within this Policy.


  1. Employee and vendor responsibilities

Employees, vendors, consultants, and delegates are expected to adhere to this Policy. The failure to comply with such may result in a range of disciplinary actions, up to and including termination of employment.


  1. Policy administration

The Company requires that this Policy shall be reviewed and, if applicable, updated periodically as necessary to ensure it reflects current obligations and/or its contemplated business activities.


  1. Defined terms and references

Account Number: An Account Number, or similar form of access number or access code for an account that does not include a number or code in an encrypted form, as long as the Company does not provide the recipient with a means to decode the number or code.


Affiliate: Any Company that controls, is controlled by, or is under common control with another Company. Control of a Company means: (1) ownership, control, or power to vote 25 percent or more of the outstanding shares of any class of voting security of the Company, directly or indirectly, or acting through one or more other persons; (2) control in any manner over the election of a majority of the directors, trustees, or general partners (or individuals exercising similar functions) of the Company; or (3) the power to exercise, directly or indirectly, a controlling influence over the management or policies of the Company as determined by the applicable prudential regulator (as defined in 12 U.S.C. 5481(24)), if any.


Clear and Conspicuous: A notice is Clear and Conspicuous if it is reasonably understandable and designed to call attention to the nature and significance of the information in the notice. If provided on a website, the notice must use text or visual cues to encourage scrolling down the page if necessary to view the entire notice. Other elements on the website (such as text, graphics, hyperlinks, or sound) must not distract attention from the notice. In addition, either the notice or a link to the notice must be placed on a screen that Consumers frequently access, such as a page on which transactions are conducted. If a link is used, the link must connect directly to the notice and be labeled appropriately to convey the importance, nature, and relevance of the notice.


Collect: To obtain information that the Company organizes or can retrieve by the name of an individual or by identifying number, symbol, or other identifying particular assigned to the individual, irrespective of the source of the underlying information.


Consumer: An individual that obtains or has used the payment network platform offered by the Company for personal, family, or household purposes. 


Consumer Reporting Agency: Any person who, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages, in whole or in part, in the practice of assembling or evaluating Consumer information for the purpose of furnishing Consumer reports to third parties, and who uses any means or facility of interstate commerce for the purpose of preparing or furnishing Consumer reports.


Customer: A Consumer who has a Customer Relationship with the Company.


Customer Relationship: Customer Relationship means a continuing relationship between a Consumer and the Company under which the Company provides financial products or services to the Consumer that are to be used primarily for personal, family, or household purposes. 


Nonaffiliated Third Party: Any person except:

  • An Affiliate of the Company; or

  • A person employed jointly by the Company and any Company that is not an Affiliate of the Company (but a Nonaffiliated Third Party includes the other Company that jointly employs the person).


A Nonaffiliated Third Party includes any company that is an Affiliate solely by virtue of the Company’s or a Company Affiliate’s direct or indirect ownership or control of the company.


Nonpublic Personal Information (or NPI): NPI means Personally Identifiable Financial Information and any list, description, or other grouping of Consumers (and publicly available information pertaining to them) that is derived using any Personally Identifiable Financial Information that is not publicly available. NPI includes any list of individuals’ names and street addresses that is derived in whole or in part using Personally Identifiable Financial Information that is not publicly available, such as Account Numbers.

NPI does not include:


  1. Publicly available information;

  2. Any list, description, or other grouping of Consumers (and publicly available information pertaining to them) that was derived from Publicly Available Personally Identifiable Financial Information.

Opt Out: A direction by the Consumer that the Company not disclose NPI about that Consumer to a Nonaffiliated Third Party, other than pursuant to an application exception under GLBA and Regulation P.


Personally Identifiable Financial Information: Any information:

  • A Consumer provides to the Company in connection with the Company’s payment network platform;

  • About a Consumer resulting from any transaction involving a consumer-related product or service between the Company and a Consumer relating to its payment network platform; or

  • The Company otherwise obtains about a Consumer in connection with providing the payment network platform to that Consumer.

Personally Identifiable Financial Information includes:

  • Information a Consumer provides to the Company to obtain a financial product or service;

  • Account balance information, payment history, overdraft history, and credit or debit card information;

  • The fact that an individual is or has been one of the Company’s Customers or has obtained a financial product or service from the Company;

  • Any information about the Company’s Consumer if it is disclosed in a manner that indicates that the individual is or has been the Company’s Consumer;

  • Any information that a Consumer provides to the Company or that the Company or its agent otherwise obtain in connection with the payment network platform provided by the Company;

  • Any information the Company Collects through an internet “cookie” (an information-Collecting device from a web server); and

  • Information from a Consumer report.


Personally Identifiable Financial Information does not include information that does not identify a Consumer, such as aggregate information or blind data that does not contain personal identifiers such as Account Numbers, names, or addresses. It also does not include a list of names and addresses of Customers of an entity that is not a financial institution.


Publicly Available Information: Publicly Available Information means any information that the Company has a Reasonable Basis to believe is lawfully made available to the general public from:


  • Federal, state, or local government records;

  • Widely distributed media (e.g., information from a telephone book, a television or radio program, a newspaper, or a website that is available to the general public on an unrestricted basis. A website is not restricted merely because an internet service provider or a site operator requires a fee or a password, so long as access is available to the general public); or

  • Disclosures to the general public that are required to be made by federal, state, or local law.


Reasonable Basis: The Company has a Reasonable Basis to believe that information is lawfully made available to the general public if the Company has taken steps to determine:

  • That the information is of the type that is available to the general public; and

  • Whether an individual can direct that the information not be made available to the general public and, if so, that the Company’s Consumer has not done so.

The following are some examples of situations where a Reasonable Basis exists:  

  • There is Reasonable Basis to believe that an individual’s telephone number is lawfully made available to the general public if it has been located in the telephone book or the Consumer has informed the Company that the telephone number is not unlisted. 

  • There is a Reasonable Basis to believe that consumer information is lawfully made available to the general public if the information is of the type included on the public record in the relevant jurisdiction.

Reasonable Opportunity (to Opt Out): The following are examples of a Reasonable Opportunity to Opt Out:

  • By mail. The Company mails the Privacy Notice and Opt Out notice to the Consumer and allows the Consumer to Opt Out by mailing a form, calling a toll-free telephone number, or any other reasonable means within 30 days from the date the Company mailed the notices.

  • By electronic means. A Customer opens an online account with the Company and agrees to receive the Privacy Notice and Opt Out notice electronically, and the Company allows the Customer to Opt Out by any reasonable means within 30 days after the date that the Customer acknowledges receipt of the notices in conjunction with opening the account.


  • Isolated transaction with Consumer. For an isolated transaction, such as the purchase of a cashier’s check by a Consumer, the Company provides the Consumer with a Reasonable Opportunity to Opt Out if it provides the Privacy Notice and Opt Out notice at the time of the transaction and requests that the Consumer decide, as a necessary part of the transaction, whether to Opt Out before completing the transaction.


Transaction Account: An account other than a deposit account, a share account, or a credit card account. A Transaction Account does not include an account to which third parties cannot initiate charges.


  1. Model privacy notices


WHAT DOES [MORETA GLOBAL INC.] DO WITH YOUR PERSONAL INFORMATION?

Why?:

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


What?:

The types of personal information we can access and share depend on the product or service you have with us. This information can include:


  • Social Security number and assets

  • Account balances and account transactions

  • income and credit history


When you are no longer our customer, we continue to share your information as described in this notice.


How?:

All financial companies need to share [customers’] personal information to run their everyday business. In the section below, we list the reasons financial companies can share their [customer] personal information; the reasons [Moreta Global Inc.] chooses to share; and whether you can limit this sharing.

To limit our sharing:

Email support@moreta.io or Visit us online: moretapay.com


Please note:

If you are a new customer, we can begin sharing your information [30] days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.


However, you can contact us at any time to limit our sharing.


Questions?:

Email support@moreta.io or visit us online: moretapay.com


What we do

How does [Moreta Global Inc.] protect my personal information.

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.


How does [Moreta Global Inc.] collect my personal information?

We collect your personal information, for example, when you

  • Open an account or give us your contact information

  • Deposit money or provide account information

  • Show your government-issued ID

We collect your personal information from other companies.


Why can’t I limit all sharing?

Federal law gives you the right to limit only

sharing for affiliates’ everyday business purposes—information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]


Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include companies with a [Moreta] name; financial companies such as [Moreta Inc.];

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include financial institutions, financial technology companies, and KYC/AML providers.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • [Moreta Global Inc.] doesn't jointly market.

Other important information

Rights Under State Law: You may have privacy rights under various state laws. We will comply with these laws to the extent they apply.


For California residents: We will not share information we collect about you with nonaffiliated third parties, except as permitted by law, including, for example, with your consent or to service your account.


For Vermont residents: We will not share information we collect about you with nonaffiliated third parties, except as permitted by law, including, for example, with your consent or to service your account.

Moreta

© 2025 Moreta Global Inc. All Rights Reserved

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This Terms of Use Agreement (the "Agreement") is entered into between Moreta Global Inc. ("we," "us," or "our"), and you as a current or prospective user of the payments services (“Service”) we provide through our mobile application (“Moreta App”) and website.  By accessing or using the Moreta App, you agree to be bound by the terms and conditions of this Agreement.


Please note that you should review the entire agreement carefully, including those provisions which limit our liability.


1. Use of the Services

1.1. Eligibility: In order to access the Service, you must be at least the age of eighteen (18) and you must have the legal ability to agree to the terms of this Agreement.  Your use of the Service is governed by the terms of this Agreement. You are authorized to access and use the Moreta App solely for the purposes specified in this Agreement.  You may only open an account on your own behalf.


1.2 Mobile App and User Account Required: In order to access the Service you must download and maintain a current version of our Mobile App on your mobile device.  You must also create and maintain a user account with us (“User Account”).


1.3Third-Party Account Required.  In order to use the Service, you will need to open, fund and maintain an account (“Partner Account”) with one of our partners offering deposit services (“Deposit Partner”).  When you open a Partner Account with a Deposit Partner, you may be required to provide certain information about yourself, such as your name, address, and any other personal information we or the Deposit Partner require.  Funding held in your Partner Account may be held in dollars or other currencies. Your Partner Account will be governed by an agreement between you and the Deposit Partner, which will be provided to you when you sign up for the Service. Please review it and any disclosures associated with that Partner Account carefully, as they explain your rights and responsibilities with respect to that account.  This Agreement governs your use of the Service to provide instructions to the Deposit Partner to conduct transactions on your behalf.


1.4 Service Provided.  Using the Moreta App, you may make purchases at vendors in certain countries using local payment networks that we support by scanning a merchant QR code with the Moreta App or having your personalized Moreta App QR code scanned by the merchant and drawing funds from your Partner Account.  For a current list of countries and payment networks we support, visit our website at https://moretapay.com. You understand that in providing the services to you, Moreta does not hold any funds for you and the company is not a bank, money transmitter, payment processor or Money Services Business (“MSB”), and Moreta does not offer banking, money transmission services, or MSB services, as defined by the United States Treasury and state banking authorities. Instead, Moreta contracts with Deposit Partners and other service providers who offer deposit and payments services. For the avoidance of doubt, Deposit Partners and other service providers, and not Moreta, will hold, receive, disburse, and settle funds between you and merchants. You are not a third-party beneficiary of any of our agreements with our Deposit Partners or other service providers.


1.5 Funding Your Account. You can use the Moreta App or our website to add funds to your Partner Account from an external account held at a depository institution (“Funding Account”).  When you do so, you are authorizing our Deposit Partner to immediately debit the Funding Account at the time of the transfer for the amount instructed and authorizing us to provide that instruction to the Deposit Partner.  You also represent and warrant that you are the owner or authorized signer on any Funding Account you use to add funds to your Partner Account.  The Balance shown in your Moreta App consists of the funds you have in your Partner Account that are available for new transactions and are not subject to pending transactions.   We or our Deposit Partners may impose limits on the amount you can keep in your Partner Account, and the amount or frequency with which you may add or withdraw funds at any time, and reserve the right to change these limits at any time. We will provide you notice, if required by law.  

1.6 Making Purchases.  You may use the Moreta App to make purchases at merchants using supported payment networks by scanning the QR code displayed by the merchant or having your personalized Moreta App QR code scanned by the merchant.  When you do so, you are authorizing our Deposit Partner to immediately debit the Payment Account for the amount of the purchase, plus any fees and taxes, and authorizing us to provide that instruction to the Deposit Partner.  It is your responsibility to review and confirm the amount of the transaction before initiating payment through the Moreta App.  You are solely responsible for maintaining sufficient funds in your Partner Account necessary to complete any payments initiated through the Service.  You agree to reimburse us immediately and without further demand for any fees, costs, or expenses we incur as a result of insufficient or unavailable funds in connection with any payment you initiate through the Service.


1.7 Withdrawing Funds.  You may withdraw funds from your Partner Account using methods we provide on our website or through the Moreta App, or by contacting us at support@moreta.io.  For your account security, we may limit your withdrawal rights to returning funds to a Funding Account or other third-party account approved by us. When you make a withdrawal request, you are authorizing our Deposit Partner to immediately debit the Payment Account for the amount of the withdrawal request, plus any fees, and authorizing us to provide that instruction to the Deposit Partner.


1.8 Exchange Rate.  When you load funds into your Partner Account, make a purchase at a merchant, or withdraw funds from your Partner account, this may involve conversion of currencies.  You understand that any currency exchange services are not provided by us and are provided by Moreta’s partners.  The foreign exchange rates used in connection with the Service are selected by our partners in their sole discretion.  The foreign exchange rates used may be less favorable than rates quoted by others online or in publications.  The exchange rate used may include a spread and may include commissions or other costs we, our affiliates, partners, agents or service providers may charge.  By adding or withdrawing funds to/from your Partner Account or by making a purchase you agree to the exchange rate offered to you.


1.9 Fees.  We may charge per-transaction fees for purchases you make, or for adding or withdrawing funds from your Partner Account.  You agree to pay the fees disclosed to you. For a current list of our fees, please visit https://moretapay.com.

1.10 Statements.  You will receive monthly account statements with transaction information and the balance of your Partner Account from our Deposit Partner.  You can also view this information through the Moreta App, or on our Website by logging into your User Account.


1.11 Accuracy of Information and Duty to Update:  When creating a User Account, opening an account with a Deposit Partner or when utilizing the Moreta App, you agree to provide and maintain current, complete and accurate information.  You hereby authorize us and any Deposit Partner, directly or through the use of third parties, to make any inquiries we consider necessary to validate or authenticate your identity and the information you provide. This may include asking you for further information or documentation, requiring you to take steps to confirm ownership of your email address, mobile phone number or financial instruments, or verifying your information against third party databases or through other sources.  If any information you provide is untrue, inaccurate, not current or incomplete, or not your own we may deny your application, suspend or terminate your access to any services we provide.  


1.12 Our Right to Refuse Transactions.  We and our Deposit Partners may refuse to allow any, loading of funds into your Partner Account, or any purchase or withdrawal you attempt to make using the Moreta App (i) if we believe or suspect such transaction to be fraudulent, or unauthorized, (ii) in order to protect, maintain or restore the security of the Service, (iii) if we believe that transaction would breach this Agreement or any agreement between you and us or our partners, (iv) for any other reason in our sole discretion.  We shall have no liability to you for exercising these rights.

2. Moreta Gold Subscription Terms

2.1. Subscription and Billing: By opting into the Moreta App Gold subscription, users agree to a monthly fee of $9.99 USD, which will be automatically charged on the first business day of each month. This amount will be debited from the user’s linked bank account.


2.2 Automatic Renewal and Cancellation: The Gold subscription will automatically renew each month unless the user cancels the subscription through the Moreta App or contacts customer support. Users may cancel their Gold subscription at any time, with cancellation taking effect for the next monthly billing cycle. No penalties or fees will be charged for cancellation.


2.3 Loss of Subscription Benefits: Upon cancellation, users will be downgraded to the standard Moreta App service and will lose access to Gold subscription benefits. If a monthly payment fails due to insufficient funds in the linked bank account, the user will automatically lose their Gold subscription and its associated benefits.


2.4 Modification of Terms and Pricing: We reserve the right to modify the Gold subscription terms or pricing. Users will receive prior notice of any changes, and users who do not agree with the updated terms may cancel their subscription before the changes take effect.


3. Acceptable Use
3.1. Compliance: You agree: (a) to use the Service in compliance with all applicable laws and regulations, as well as the terms of this Agreement; (b) you shall not use the Service for any illegal, unauthorized, or unethical purpose; (c) your use of the Service is solely for your personal use; and (d) you are solely responsible for maintaining any and all equipment necessary for your access to and use of the Service, including internet access, computer equipment for accessing the internet, mobile devices, and mobile data plans with carriers.

3.2. Prohibited Activities: By accepting the terms and conditions of this Agreement you expressly agree that you shall not engage in any activity that disrupts, interferes with, or harms the functionality, security, or integrity of the Service. Prohibited activities include but are not limited to: (a) hacking; (b) data breaches; (c) unauthorized access; (d) probing, scanning or testing the vulnerability of the Service; (e) posting material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others; posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity, as determined by us in our sole discretion; (f) posting advertisements or solicitations for business, or other unsolicited material; (g) impersonating another person; (h) harvesting or otherwise collecting information about others, including e-mail addresses, without their consent, for posting or viewing comments; (i) allowing any other person or entity to use your user account for posting or viewing comments or for any other purpose; (j) overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Service; (k) transmitting malware; and (l) engaging in any other conduct that restricts or inhibits any other person from using or enjoying the public area of the Service, or which, in our sole discretion, exposes us or any of our customers or vendors to any liability or detriment of any type.

3.3.  Electronic and Telephonic Communications:  By accepting the terms and conditions of this Agreement, you expressly consent to receive communications from us electronically.  Such electronic communications may include emails, messages delivered through the Moreta App or other electronic communications we choose.  Even though you have provided your agreement to be contacted electronically, we may still send you communications in paper form instead.  When you create your User Account, you will also be asked to agree to the terms of our Consent to Electronic Records and Signatures, which allows us to provide you with information electronically that you might otherwise have a right to receive on paper.  If you do not provide this consent, or if you revoke it later, we will be unable to provide the Services to you.  You further expressly consent to be contacted by us and our employees, representatives and agents, or anyone contacting you on our behalf for any and all purposes arising out of or relating to your relationship with us, at any telephone number, or any physical, email or other electronic address you provide or at which you may be reached. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number.  It is your responsibility to provide us with accurate contact information and you must notify us immediately of any changes.  Any changes you attempt to make will be effective only after we actually receive the request and have a reasonable opportunity to act upon it.

3.4.  Security and your Responsibility to Safeguard Login Information:  You are responsible for safeguarding your User Account login information, including maintaining the security of your user identification and password (“Credentials”) and other confidential information relating to your User Account.  You agree to access the Service only from computers, mobile devices, networks, and with software which you have reasonable assurance are secure and free from malicious software which could compromise your credentials and other confidential information available through the Service.  For your protection, you should sign off after every session and close your browser or Moreta App to ensure confidentiality. When you give someone your Credentials or allow them to your mobile device where you have installed the Moreta App, you are authorizing that person to use the Service, and you are responsible for all transactions performed by that person, even those that you did not intend. You are also responsible for transactions that you, or someone acting with you, initiate with fraudulent intent.

By accepting the terms and conditions of this Agreement, you acknowledge that violations of system or network security may result in civil or criminal liability.

3.5.  Submissions:  You agree that you will not upload or transmit any communications or content of any type to the public areas of the Service (including message boards or discussion forums) that infringe or violate any rights of any party, that violate any local, international, federal or state law or that are otherwise unlawful. By submitting any communication or content to the public areas of the Service, you agree such submission is non-confidential for all purposes.


4. Data and Privacy
4.1. Data Handling: Your use of the Service involves the handling of data as described in our Privacy Policy. You acknowledge that our privacy policy also governs your use of the Service and that we may process your data as necessary to provide the Service.

4.2. Confidentiality: Our privacy policy describes how we collect and use your information, including nonpublic personal information. Any confidential information shared through the Service shall be subject to the terms of this Agreement and our privacy policy, available online at https://moretapay.com.

4.3 Cookies. You agree that we may place cookies and other identifiers on the computers and mobile devices you use to access the Service.  Cookies help us confirm your identity and help us keep your transactions secure when you use the Service. We also use cookies for various purposes such as maintaining continuity during an online session, gathering data about your use of the Service and other websites, and optimizing the performance of the Website.


5. Intellectual Property
5.1. Ownership: You acknowledge that all intellectual property rights in the Service, including software, content, and any related materials, are owned by us or our licensors whether those rights are registered or not, and wherever in the world those rights may exist (“IP”). Your use of the Service does not grant you ownership of any intellectual property rights. You agree not to (a) take any action that would jeopardize, limit or interfere with our or our licensors’ rights in or to the IP, (b) copy, translate, publish or create derivative works of the IP or any component thereof, or (c) resell, distribute, trade or make any other commercial use of, modify, reverse engineer, decompile or disassemble the IP or any component thereof.

Under no circumstances will anything appearing on the Mobile App, our website, or otherwise displayed to you by us be construed as granting, whether by implication, estoppel, or otherwise, any form of license or authorization to use, reproduce, or distribute the IP displayed. Licenses to use IP may be obtained with our prior written consent, which we may withhold in our sole discretion. Misuse of IP or any materials comprising the Service is strictly prohibited. You agree to abide by any and all trademark and service mark notices, information, or restrictions contained on the Service. We permit you to make a single copy of the content appearing on the Service solely for the purpose of obtaining information of its products and services provided that you are not otherwise authorized to display, distribute, download, modify, print, store, transmit, or use any materials or content appearing on the Mobile App or otherwise in connection with the Service.

Your unauthorized use of IP or other content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.

5.2 License Grant. By downloading the Moreta App, we grant you a non-exclusive, non-transferable, revocable right to use the Morea App, specifically to receive the Services. All rights in the Service not expressly granted to Customer are reserved by us, and any of our service providers, as applicable.


6. Disputes
6.1 Disputes. If you believe there are transactions you did not intent, or errors or unauthorized activity in connection with your User Account, or you have questions, you can: (i) contact us through the Moreta App; (ii) call us at +1 647 622 9287; or write to us at support@moreta.io. You agree to cooperate in any investigation we conduct.  Please review your Partner Account agreement for additional information about your rights and responsibilities. 

6.2 Merchant Disputes. Purchases made through the Moreta App are solely between you and the merchant, and we are not a party to these transactions or a custodian, escrow agent or fiduciary. The amount, payment terms and other terms and conditions of the transactions are governed by any agreement between you and the merchant. You acknowledge that you are solely responsible for the payment terms or other data you or merchants input or cause to be entered into the Service. We do not verify any data used in connection with any transaction.  To the fullest extent permitted by law, we are not liable or otherwise responsible for any disputes between you and any merchant from whom you purchase goods using the Moreta App.  This includes, but is not limited to disputes over the timeliness, quality, fitness, quantity or other aspects of any goods or services you purchase through the Moreta App.  You agree that your sole recourse in connection with such disputes is to address the issue directly with the merchant with which you have the dispute.

7. No Warranty and Limitation of Liability
7.1 Service Not Guaranteed.  WE DO NOT GUARANTEE THAT THE SERVICE OR THE ADEQUACY, COMPLETENESS OR ACCURACY OF ANY CONTENT, DOCUMENT OR FEATURE OF THE SERVICE WILL BE ERROR-FREE, THAT THE SERVICE OR ANY FEATURE OF THE SERVICE WILL BE UNINTERRUPTED, OR THAT ANY ERRORS, INTERRUPTIONS OR DEFECTS WILL BE CORRECTED.   THE SERVICE AND THE CONTENT PROVIDED THROUGH THE SERVICE ARE MADE AVAILABLE ON AN “AS-IS” AND “WITH ALL FAULTS” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

7.2 ALTHOUGH WE WILL TAKE REASONABLE PRECAUTIONS TO PROTECT THE MOBILE APP AND TO AVOID DELETION, CORRUPTION OR UNAUTHORIZED MODIFICATION OF OR ACCESS TO THE MOBILE APP, WE MAKE NO REPRESENTATION OR WARRANTY THAT SUCH EFFORTS WILL BE SUCCESSFUL, AND TO THE EXTENT PERMITTED BY LAW, WE SPECIFICALLY DISCLAIM ALL LIABILITY WHATSOEVER WITH RESPECT TO ANY FAILURE TO PROTECT THE MOBILE APP, OR TO AVOID DELETION, CORRUPTION OR UNAUTHORIZED MODIFICATION OF OR ACCESS TO THE MOBILE APP. WE MAKE NO REPRESENTATION OR WARRANTY THAT THAT THE MOBILE APP OR ANY DOWNLOADABLE MATERIAL IS FREE FROM ERRORS OR OTHER DEFECTS.  

7.3 Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR EQUITY OWNERS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE MANAGERS, EMPLOYEES, REPRESENTATIVES, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE LOSS, OR DAMAGE ARISING FROM OR RELATED TO ANY USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF BUSINESS OR GOODWILL OR LOSS OF USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD PARTY. YOUR SOLE REMEDY AGAINST US, OUR EQUITY OWNERS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE MANAGERS, EMPLOYEES, REPRESENTATIVES, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS IN CONNECTION WITH YOUR USE OF THE SERVICE OR FOR DISSATISFACTION WITH THE SERVICE OR ANY CONTENT ON THE MOBILE APP IS TO STOP USING THE SERVICE. 

8. Termination
8.1. Termination Rights: We may modify, suspend or terminate your access to the Service with or without notice and with or without cause.  You agree that we shall not be liable to you or to any third party for any modification, suspension or termination of your User Account or to your access to the Service.  Further, we reserve the right to suspend, close or deny access to your User Account or the Service if we believe there is a reason to do so.  Such reasons shall include, without limitation: (a) to protect the security of the Service or your User Account, (b) if we determine there has been or suspect fraud or unauthorized use of your User Account, (c) any actual or suspected breach of this Agreement; (d) any actual or suspected criminal activity; and (e) any actual or suspected misuse of, or damage to, the Service.   

You may terminate your access to the Service by providing us notice of cancellation.  Your request will become effective after we have actually received it and have a reasonable opportunity to act upon it.

8.2 Return of Funds. In the event we or you terminate your access to the service, any funds to which you are entitled will be returned to you within 14 days of the date of termination.

9. Miscellaneous
9.1. Entire Agreement: This Agreement together with any other agreement we enter into with you regarding the provision of services or products through the Service, constitutes the entire agreement between you and us regarding your use of the Service and supersedes any prior agreements or understandings.

9.2. No Wavier:  The waiver of a breach of or default under this Agreement, or the failure or delay by us to exercise any right in respect of any breach of or default under this Agreement, shall in no event constitute a waiver of any other breach or default of this Agreement, whether similar or dissimilar in nature, or operate as a waiver of any other right or remedy available to us.

9.3.  Severability:  If any one or more of the provisions of this Agreement should be ruled wholly or partly invalid or unenforceable by final judgement of a court of competent jurisdiction, then: (a) the validity and enforceability of all provisions of this Agreement not ruled to be invalid or unenforceable shall be unaffected; (b) the effect of the ruling shall be limited to the jurisdiction of the court making the ruling; and (c) if the judgement and/or the controlling principle of law or equity leading to the ruling is subsequently overruled, modified, or amended by legislature, judicial, or administrative action, then the provision(s) in question as originally set forth in this Agreement shall be deemed valid and enforceable to the maximum extent permitted by the new controlling principle of law or equity.

9.4.  Governing Law and Venue: This Agreement shall be governed by and construed in accordance with the laws of the State of [TBD] without regard to its conflict of laws principles. You agree to the personal jurisdiction by and venue in the state and federal courts in [TBD] County, United States of America, and agree and consent that such courts are the exclusive forum for litigation of any claim or cause of action arising out of or relating to your use of the Service or the content on the Service.

9.5. Amendment and Modification:  We may change, limit or otherwise modify this Agreement, including, without limitation, our Privacy Policy, at any time by informing you of any such changes by sending you notice through the Mobile App, to your physical email address reflected in our records, or otherwise.  Any change shall be effective when we send such notice, unless otherwise stated, or as required by law. You will be deemed to agree if you affirmatively accept the change, or if you continue to access or use the Service after the effective date of the change.  It is your responsibility to check the Mobile App, our website, and your physical and electronic mail to alert yourself to any amendments or modifications we make.

9.6.  Links:  Our Service may contain links to third party websites providing services and resources.  We do not control the availability or content of such third-party websites. We are not responsible for examining or evaluating any third-party website, and we do make any representations regarding the quality or accuracy of the content on any such third-party website.  You agree, we are not responsible or liable for the content on, or the actions of, any third-party website.

9.7.  Survival:  The provisions of this Agreement which by their nature should survive your suspension or termination will survive, including releases, disclaimers, limitations on liability, and the provisions regarding jurisdiction and governing law and venue.

9.8.  Assignment:  We may assign our rights and obligations under this Agreement, in whole or in part, to any party at any time without notice. You may not assign your rights or obligations under this Agreement without our prior written consent, which may be withheld in our sole discretion.

By using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement.

Moreta

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This Terms of Use Agreement (the "Agreement") is entered into between Moreta Global Inc. ("we," "us," or "our"), and you as a current or prospective user of the payments services (“Service”) we provide through our mobile application (“Moreta App”) and website.  By accessing or using the Moreta App, you agree to be bound by the terms and conditions of this Agreement.


Please note that you should review the entire agreement carefully, including those provisions which limit our liability.


1. Use of the Services

1.1. Eligibility: In order to access the Service, you must be at least the age of eighteen (18) and you must have the legal ability to agree to the terms of this Agreement.  Your use of the Service is governed by the terms of this Agreement. You are authorized to access and use the Moreta App solely for the purposes specified in this Agreement.  You may only open an account on your own behalf.


1.2 Mobile App and User Account Required: In order to access the Service you must download and maintain a current version of our Mobile App on your mobile device.  You must also create and maintain a user account with us (“User Account”).


1.3Third-Party Account Required.  In order to use the Service, you will need to open, fund and maintain an account (“Partner Account”) with one of our partners offering deposit services (“Deposit Partner”).  When you open a Partner Account with a Deposit Partner, you may be required to provide certain information about yourself, such as your name, address, and any other personal information we or the Deposit Partner require.  Funding held in your Partner Account may be held in dollars or other currencies. Your Partner Account will be governed by an agreement between you and the Deposit Partner, which will be provided to you when you sign up for the Service. Please review it and any disclosures associated with that Partner Account carefully, as they explain your rights and responsibilities with respect to that account.  This Agreement governs your use of the Service to provide instructions to the Deposit Partner to conduct transactions on your behalf.


1.4 Service Provided.  Using the Moreta App, you may make purchases at vendors in certain countries using local payment networks that we support by scanning a merchant QR code with the Moreta App or having your personalized Moreta App QR code scanned by the merchant and drawing funds from your Partner Account.  For a current list of countries and payment networks we support, visit our website at https://moretapay.com. You understand that in providing the services to you, Moreta does not hold any funds for you and the company is not a bank, money transmitter, payment processor or Money Services Business (“MSB”), and Moreta does not offer banking, money transmission services, or MSB services, as defined by the United States Treasury and state banking authorities. Instead, Moreta contracts with Deposit Partners and other service providers who offer deposit and payments services. For the avoidance of doubt, Deposit Partners and other service providers, and not Moreta, will hold, receive, disburse, and settle funds between you and merchants. You are not a third-party beneficiary of any of our agreements with our Deposit Partners or other service providers.


1.5 Funding Your Account. You can use the Moreta App or our website to add funds to your Partner Account from an external account held at a depository institution (“Funding Account”).  When you do so, you are authorizing our Deposit Partner to immediately debit the Funding Account at the time of the transfer for the amount instructed and authorizing us to provide that instruction to the Deposit Partner.  You also represent and warrant that you are the owner or authorized signer on any Funding Account you use to add funds to your Partner Account.  The Balance shown in your Moreta App consists of the funds you have in your Partner Account that are available for new transactions and are not subject to pending transactions.   We or our Deposit Partners may impose limits on the amount you can keep in your Partner Account, and the amount or frequency with which you may add or withdraw funds at any time, and reserve the right to change these limits at any time. We will provide you notice, if required by law.  

1.6 Making Purchases.  You may use the Moreta App to make purchases at merchants using supported payment networks by scanning the QR code displayed by the merchant or having your personalized Moreta App QR code scanned by the merchant.  When you do so, you are authorizing our Deposit Partner to immediately debit the Payment Account for the amount of the purchase, plus any fees and taxes, and authorizing us to provide that instruction to the Deposit Partner.  It is your responsibility to review and confirm the amount of the transaction before initiating payment through the Moreta App.  You are solely responsible for maintaining sufficient funds in your Partner Account necessary to complete any payments initiated through the Service.  You agree to reimburse us immediately and without further demand for any fees, costs, or expenses we incur as a result of insufficient or unavailable funds in connection with any payment you initiate through the Service.


1.7 Withdrawing Funds.  You may withdraw funds from your Partner Account using methods we provide on our website or through the Moreta App, or by contacting us at support@moreta.io.  For your account security, we may limit your withdrawal rights to returning funds to a Funding Account or other third-party account approved by us. When you make a withdrawal request, you are authorizing our Deposit Partner to immediately debit the Payment Account for the amount of the withdrawal request, plus any fees, and authorizing us to provide that instruction to the Deposit Partner.


1.8 Exchange Rate.  When you load funds into your Partner Account, make a purchase at a merchant, or withdraw funds from your Partner account, this may involve conversion of currencies.  You understand that any currency exchange services are not provided by us and are provided by Moreta’s partners.  The foreign exchange rates used in connection with the Service are selected by our partners in their sole discretion.  The foreign exchange rates used may be less favorable than rates quoted by others online or in publications.  The exchange rate used may include a spread and may include commissions or other costs we, our affiliates, partners, agents or service providers may charge.  By adding or withdrawing funds to/from your Partner Account or by making a purchase you agree to the exchange rate offered to you.


1.9 Fees.  We may charge per-transaction fees for purchases you make, or for adding or withdrawing funds from your Partner Account.  You agree to pay the fees disclosed to you. For a current list of our fees, please visit https://moretapay.com.

1.10 Statements.  You will receive monthly account statements with transaction information and the balance of your Partner Account from our Deposit Partner.  You can also view this information through the Moreta App, or on our Website by logging into your User Account.


1.11 Accuracy of Information and Duty to Update:  When creating a User Account, opening an account with a Deposit Partner or when utilizing the Moreta App, you agree to provide and maintain current, complete and accurate information.  You hereby authorize us and any Deposit Partner, directly or through the use of third parties, to make any inquiries we consider necessary to validate or authenticate your identity and the information you provide. This may include asking you for further information or documentation, requiring you to take steps to confirm ownership of your email address, mobile phone number or financial instruments, or verifying your information against third party databases or through other sources.  If any information you provide is untrue, inaccurate, not current or incomplete, or not your own we may deny your application, suspend or terminate your access to any services we provide.  


1.12 Our Right to Refuse Transactions.  We and our Deposit Partners may refuse to allow any, loading of funds into your Partner Account, or any purchase or withdrawal you attempt to make using the Moreta App (i) if we believe or suspect such transaction to be fraudulent, or unauthorized, (ii) in order to protect, maintain or restore the security of the Service, (iii) if we believe that transaction would breach this Agreement or any agreement between you and us or our partners, (iv) for any other reason in our sole discretion.  We shall have no liability to you for exercising these rights.

2. Moreta Gold Subscription Terms

2.1. Subscription and Billing: By opting into the Moreta App Gold subscription, users agree to a monthly fee of $9.99 USD, which will be automatically charged on the first business day of each month. This amount will be debited from the user’s linked bank account.


2.2 Automatic Renewal and Cancellation: The Gold subscription will automatically renew each month unless the user cancels the subscription through the Moreta App or contacts customer support. Users may cancel their Gold subscription at any time, with cancellation taking effect for the next monthly billing cycle. No penalties or fees will be charged for cancellation.


2.3 Loss of Subscription Benefits: Upon cancellation, users will be downgraded to the standard Moreta App service and will lose access to Gold subscription benefits. If a monthly payment fails due to insufficient funds in the linked bank account, the user will automatically lose their Gold subscription and its associated benefits.


2.4 Modification of Terms and Pricing: We reserve the right to modify the Gold subscription terms or pricing. Users will receive prior notice of any changes, and users who do not agree with the updated terms may cancel their subscription before the changes take effect.


3. Acceptable Use
3.1. Compliance: You agree: (a) to use the Service in compliance with all applicable laws and regulations, as well as the terms of this Agreement; (b) you shall not use the Service for any illegal, unauthorized, or unethical purpose; (c) your use of the Service is solely for your personal use; and (d) you are solely responsible for maintaining any and all equipment necessary for your access to and use of the Service, including internet access, computer equipment for accessing the internet, mobile devices, and mobile data plans with carriers.

3.2. Prohibited Activities: By accepting the terms and conditions of this Agreement you expressly agree that you shall not engage in any activity that disrupts, interferes with, or harms the functionality, security, or integrity of the Service. Prohibited activities include but are not limited to: (a) hacking; (b) data breaches; (c) unauthorized access; (d) probing, scanning or testing the vulnerability of the Service; (e) posting material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others; posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity, as determined by us in our sole discretion; (f) posting advertisements or solicitations for business, or other unsolicited material; (g) impersonating another person; (h) harvesting or otherwise collecting information about others, including e-mail addresses, without their consent, for posting or viewing comments; (i) allowing any other person or entity to use your user account for posting or viewing comments or for any other purpose; (j) overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Service; (k) transmitting malware; and (l) engaging in any other conduct that restricts or inhibits any other person from using or enjoying the public area of the Service, or which, in our sole discretion, exposes us or any of our customers or vendors to any liability or detriment of any type.

3.3.  Electronic and Telephonic Communications:  By accepting the terms and conditions of this Agreement, you expressly consent to receive communications from us electronically.  Such electronic communications may include emails, messages delivered through the Moreta App or other electronic communications we choose.  Even though you have provided your agreement to be contacted electronically, we may still send you communications in paper form instead.  When you create your User Account, you will also be asked to agree to the terms of our Consent to Electronic Records and Signatures, which allows us to provide you with information electronically that you might otherwise have a right to receive on paper.  If you do not provide this consent, or if you revoke it later, we will be unable to provide the Services to you.  You further expressly consent to be contacted by us and our employees, representatives and agents, or anyone contacting you on our behalf for any and all purposes arising out of or relating to your relationship with us, at any telephone number, or any physical, email or other electronic address you provide or at which you may be reached. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number.  It is your responsibility to provide us with accurate contact information and you must notify us immediately of any changes.  Any changes you attempt to make will be effective only after we actually receive the request and have a reasonable opportunity to act upon it.

3.4.  Security and your Responsibility to Safeguard Login Information:  You are responsible for safeguarding your User Account login information, including maintaining the security of your user identification and password (“Credentials”) and other confidential information relating to your User Account.  You agree to access the Service only from computers, mobile devices, networks, and with software which you have reasonable assurance are secure and free from malicious software which could compromise your credentials and other confidential information available through the Service.  For your protection, you should sign off after every session and close your browser or Moreta App to ensure confidentiality. When you give someone your Credentials or allow them to your mobile device where you have installed the Moreta App, you are authorizing that person to use the Service, and you are responsible for all transactions performed by that person, even those that you did not intend. You are also responsible for transactions that you, or someone acting with you, initiate with fraudulent intent.

By accepting the terms and conditions of this Agreement, you acknowledge that violations of system or network security may result in civil or criminal liability.

3.5.  Submissions:  You agree that you will not upload or transmit any communications or content of any type to the public areas of the Service (including message boards or discussion forums) that infringe or violate any rights of any party, that violate any local, international, federal or state law or that are otherwise unlawful. By submitting any communication or content to the public areas of the Service, you agree such submission is non-confidential for all purposes.


4. Data and Privacy
4.1. Data Handling: Your use of the Service involves the handling of data as described in our Privacy Policy. You acknowledge that our privacy policy also governs your use of the Service and that we may process your data as necessary to provide the Service.

4.2. Confidentiality: Our privacy policy describes how we collect and use your information, including nonpublic personal information. Any confidential information shared through the Service shall be subject to the terms of this Agreement and our privacy policy, available online at https://moretapay.com.

4.3 Cookies. You agree that we may place cookies and other identifiers on the computers and mobile devices you use to access the Service.  Cookies help us confirm your identity and help us keep your transactions secure when you use the Service. We also use cookies for various purposes such as maintaining continuity during an online session, gathering data about your use of the Service and other websites, and optimizing the performance of the Website.


5. Intellectual Property
5.1. Ownership: You acknowledge that all intellectual property rights in the Service, including software, content, and any related materials, are owned by us or our licensors whether those rights are registered or not, and wherever in the world those rights may exist (“IP”). Your use of the Service does not grant you ownership of any intellectual property rights. You agree not to (a) take any action that would jeopardize, limit or interfere with our or our licensors’ rights in or to the IP, (b) copy, translate, publish or create derivative works of the IP or any component thereof, or (c) resell, distribute, trade or make any other commercial use of, modify, reverse engineer, decompile or disassemble the IP or any component thereof.

Under no circumstances will anything appearing on the Mobile App, our website, or otherwise displayed to you by us be construed as granting, whether by implication, estoppel, or otherwise, any form of license or authorization to use, reproduce, or distribute the IP displayed. Licenses to use IP may be obtained with our prior written consent, which we may withhold in our sole discretion. Misuse of IP or any materials comprising the Service is strictly prohibited. You agree to abide by any and all trademark and service mark notices, information, or restrictions contained on the Service. We permit you to make a single copy of the content appearing on the Service solely for the purpose of obtaining information of its products and services provided that you are not otherwise authorized to display, distribute, download, modify, print, store, transmit, or use any materials or content appearing on the Mobile App or otherwise in connection with the Service.

Your unauthorized use of IP or other content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.

5.2 License Grant. By downloading the Moreta App, we grant you a non-exclusive, non-transferable, revocable right to use the Morea App, specifically to receive the Services. All rights in the Service not expressly granted to Customer are reserved by us, and any of our service providers, as applicable.


6. Disputes
6.1 Disputes. If you believe there are transactions you did not intent, or errors or unauthorized activity in connection with your User Account, or you have questions, you can: (i) contact us through the Moreta App; (ii) call us at +1 647 622 9287; or write to us at support@moreta.io. You agree to cooperate in any investigation we conduct.  Please review your Partner Account agreement for additional information about your rights and responsibilities. 

6.2 Merchant Disputes. Purchases made through the Moreta App are solely between you and the merchant, and we are not a party to these transactions or a custodian, escrow agent or fiduciary. The amount, payment terms and other terms and conditions of the transactions are governed by any agreement between you and the merchant. You acknowledge that you are solely responsible for the payment terms or other data you or merchants input or cause to be entered into the Service. We do not verify any data used in connection with any transaction.  To the fullest extent permitted by law, we are not liable or otherwise responsible for any disputes between you and any merchant from whom you purchase goods using the Moreta App.  This includes, but is not limited to disputes over the timeliness, quality, fitness, quantity or other aspects of any goods or services you purchase through the Moreta App.  You agree that your sole recourse in connection with such disputes is to address the issue directly with the merchant with which you have the dispute.

7. No Warranty and Limitation of Liability
7.1 Service Not Guaranteed.  WE DO NOT GUARANTEE THAT THE SERVICE OR THE ADEQUACY, COMPLETENESS OR ACCURACY OF ANY CONTENT, DOCUMENT OR FEATURE OF THE SERVICE WILL BE ERROR-FREE, THAT THE SERVICE OR ANY FEATURE OF THE SERVICE WILL BE UNINTERRUPTED, OR THAT ANY ERRORS, INTERRUPTIONS OR DEFECTS WILL BE CORRECTED.   THE SERVICE AND THE CONTENT PROVIDED THROUGH THE SERVICE ARE MADE AVAILABLE ON AN “AS-IS” AND “WITH ALL FAULTS” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

7.2 ALTHOUGH WE WILL TAKE REASONABLE PRECAUTIONS TO PROTECT THE MOBILE APP AND TO AVOID DELETION, CORRUPTION OR UNAUTHORIZED MODIFICATION OF OR ACCESS TO THE MOBILE APP, WE MAKE NO REPRESENTATION OR WARRANTY THAT SUCH EFFORTS WILL BE SUCCESSFUL, AND TO THE EXTENT PERMITTED BY LAW, WE SPECIFICALLY DISCLAIM ALL LIABILITY WHATSOEVER WITH RESPECT TO ANY FAILURE TO PROTECT THE MOBILE APP, OR TO AVOID DELETION, CORRUPTION OR UNAUTHORIZED MODIFICATION OF OR ACCESS TO THE MOBILE APP. WE MAKE NO REPRESENTATION OR WARRANTY THAT THAT THE MOBILE APP OR ANY DOWNLOADABLE MATERIAL IS FREE FROM ERRORS OR OTHER DEFECTS.  

7.3 Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR EQUITY OWNERS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE MANAGERS, EMPLOYEES, REPRESENTATIVES, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE LOSS, OR DAMAGE ARISING FROM OR RELATED TO ANY USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF BUSINESS OR GOODWILL OR LOSS OF USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD PARTY. YOUR SOLE REMEDY AGAINST US, OUR EQUITY OWNERS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE MANAGERS, EMPLOYEES, REPRESENTATIVES, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS IN CONNECTION WITH YOUR USE OF THE SERVICE OR FOR DISSATISFACTION WITH THE SERVICE OR ANY CONTENT ON THE MOBILE APP IS TO STOP USING THE SERVICE. 

8. Termination
8.1. Termination Rights: We may modify, suspend or terminate your access to the Service with or without notice and with or without cause.  You agree that we shall not be liable to you or to any third party for any modification, suspension or termination of your User Account or to your access to the Service.  Further, we reserve the right to suspend, close or deny access to your User Account or the Service if we believe there is a reason to do so.  Such reasons shall include, without limitation: (a) to protect the security of the Service or your User Account, (b) if we determine there has been or suspect fraud or unauthorized use of your User Account, (c) any actual or suspected breach of this Agreement; (d) any actual or suspected criminal activity; and (e) any actual or suspected misuse of, or damage to, the Service.   

You may terminate your access to the Service by providing us notice of cancellation.  Your request will become effective after we have actually received it and have a reasonable opportunity to act upon it.

8.2 Return of Funds. In the event we or you terminate your access to the service, any funds to which you are entitled will be returned to you within 14 days of the date of termination.

9. Miscellaneous
9.1. Entire Agreement: This Agreement together with any other agreement we enter into with you regarding the provision of services or products through the Service, constitutes the entire agreement between you and us regarding your use of the Service and supersedes any prior agreements or understandings.

9.2. No Wavier:  The waiver of a breach of or default under this Agreement, or the failure or delay by us to exercise any right in respect of any breach of or default under this Agreement, shall in no event constitute a waiver of any other breach or default of this Agreement, whether similar or dissimilar in nature, or operate as a waiver of any other right or remedy available to us.

9.3.  Severability:  If any one or more of the provisions of this Agreement should be ruled wholly or partly invalid or unenforceable by final judgement of a court of competent jurisdiction, then: (a) the validity and enforceability of all provisions of this Agreement not ruled to be invalid or unenforceable shall be unaffected; (b) the effect of the ruling shall be limited to the jurisdiction of the court making the ruling; and (c) if the judgement and/or the controlling principle of law or equity leading to the ruling is subsequently overruled, modified, or amended by legislature, judicial, or administrative action, then the provision(s) in question as originally set forth in this Agreement shall be deemed valid and enforceable to the maximum extent permitted by the new controlling principle of law or equity.

9.4.  Governing Law and Venue: This Agreement shall be governed by and construed in accordance with the laws of the State of [TBD] without regard to its conflict of laws principles. You agree to the personal jurisdiction by and venue in the state and federal courts in [TBD] County, United States of America, and agree and consent that such courts are the exclusive forum for litigation of any claim or cause of action arising out of or relating to your use of the Service or the content on the Service.

9.5. Amendment and Modification:  We may change, limit or otherwise modify this Agreement, including, without limitation, our Privacy Policy, at any time by informing you of any such changes by sending you notice through the Mobile App, to your physical email address reflected in our records, or otherwise.  Any change shall be effective when we send such notice, unless otherwise stated, or as required by law. You will be deemed to agree if you affirmatively accept the change, or if you continue to access or use the Service after the effective date of the change.  It is your responsibility to check the Mobile App, our website, and your physical and electronic mail to alert yourself to any amendments or modifications we make.

9.6.  Links:  Our Service may contain links to third party websites providing services and resources.  We do not control the availability or content of such third-party websites. We are not responsible for examining or evaluating any third-party website, and we do make any representations regarding the quality or accuracy of the content on any such third-party website.  You agree, we are not responsible or liable for the content on, or the actions of, any third-party website.

9.7.  Survival:  The provisions of this Agreement which by their nature should survive your suspension or termination will survive, including releases, disclaimers, limitations on liability, and the provisions regarding jurisdiction and governing law and venue.

9.8.  Assignment:  We may assign our rights and obligations under this Agreement, in whole or in part, to any party at any time without notice. You may not assign your rights or obligations under this Agreement without our prior written consent, which may be withheld in our sole discretion.

By using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement.

© 2025 Moreta Global Inc. All Rights Reserved

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This Terms of Use Agreement (the "Agreement") is entered into between Moreta Global Inc. ("we," "us," or "our"), and you as a current or prospective user of the payments services (“Service”) we provide through our mobile application (“Moreta App”) and website.  By accessing or using the Moreta App, you agree to be bound by the terms and conditions of this Agreement.


Please note that you should review the entire agreement carefully, including those provisions which limit our liability.


1. Use of the Services

1.1. Eligibility: In order to access the Service, you must be at least the age of eighteen (18) and you must have the legal ability to agree to the terms of this Agreement.  Your use of the Service is governed by the terms of this Agreement. You are authorized to access and use the Moreta App solely for the purposes specified in this Agreement.  You may only open an account on your own behalf.


1.2 Mobile App and User Account Required: In order to access the Service you must download and maintain a current version of our Mobile App on your mobile device.  You must also create and maintain a user account with us (“User Account”).


1.3Third-Party Account Required.  In order to use the Service, you will need to open, fund and maintain an account (“Partner Account”) with one of our partners offering deposit services (“Deposit Partner”).  When you open a Partner Account with a Deposit Partner, you may be required to provide certain information about yourself, such as your name, address, and any other personal information we or the Deposit Partner require.  Funding held in your Partner Account may be held in dollars or other currencies. Your Partner Account will be governed by an agreement between you and the Deposit Partner, which will be provided to you when you sign up for the Service. Please review it and any disclosures associated with that Partner Account carefully, as they explain your rights and responsibilities with respect to that account.  This Agreement governs your use of the Service to provide instructions to the Deposit Partner to conduct transactions on your behalf.


1.4 Service Provided.  Using the Moreta App, you may make purchases at vendors in certain countries using local payment networks that we support by scanning a merchant QR code with the Moreta App or having your personalized Moreta App QR code scanned by the merchant and drawing funds from your Partner Account.  For a current list of countries and payment networks we support, visit our website at https://moretapay.com. You understand that in providing the services to you, Moreta does not hold any funds for you and the company is not a bank, money transmitter, payment processor or Money Services Business (“MSB”), and Moreta does not offer banking, money transmission services, or MSB services, as defined by the United States Treasury and state banking authorities. Instead, Moreta contracts with Deposit Partners and other service providers who offer deposit and payments services. For the avoidance of doubt, Deposit Partners and other service providers, and not Moreta, will hold, receive, disburse, and settle funds between you and merchants. You are not a third-party beneficiary of any of our agreements with our Deposit Partners or other service providers.


1.5 Funding Your Account. You can use the Moreta App or our website to add funds to your Partner Account from an external account held at a depository institution (“Funding Account”).  When you do so, you are authorizing our Deposit Partner to immediately debit the Funding Account at the time of the transfer for the amount instructed and authorizing us to provide that instruction to the Deposit Partner.  You also represent and warrant that you are the owner or authorized signer on any Funding Account you use to add funds to your Partner Account.  The Balance shown in your Moreta App consists of the funds you have in your Partner Account that are available for new transactions and are not subject to pending transactions.   We or our Deposit Partners may impose limits on the amount you can keep in your Partner Account, and the amount or frequency with which you may add or withdraw funds at any time, and reserve the right to change these limits at any time. We will provide you notice, if required by law.  

1.6 Making Purchases.  You may use the Moreta App to make purchases at merchants using supported payment networks by scanning the QR code displayed by the merchant or having your personalized Moreta App QR code scanned by the merchant.  When you do so, you are authorizing our Deposit Partner to immediately debit the Payment Account for the amount of the purchase, plus any fees and taxes, and authorizing us to provide that instruction to the Deposit Partner.  It is your responsibility to review and confirm the amount of the transaction before initiating payment through the Moreta App.  You are solely responsible for maintaining sufficient funds in your Partner Account necessary to complete any payments initiated through the Service.  You agree to reimburse us immediately and without further demand for any fees, costs, or expenses we incur as a result of insufficient or unavailable funds in connection with any payment you initiate through the Service.


1.7 Withdrawing Funds.  You may withdraw funds from your Partner Account using methods we provide on our website or through the Moreta App, or by contacting us at support@moreta.io.  For your account security, we may limit your withdrawal rights to returning funds to a Funding Account or other third-party account approved by us. When you make a withdrawal request, you are authorizing our Deposit Partner to immediately debit the Payment Account for the amount of the withdrawal request, plus any fees, and authorizing us to provide that instruction to the Deposit Partner.


1.8 Exchange Rate.  When you load funds into your Partner Account, make a purchase at a merchant, or withdraw funds from your Partner account, this may involve conversion of currencies.  You understand that any currency exchange services are not provided by us and are provided by Moreta’s partners.  The foreign exchange rates used in connection with the Service are selected by our partners in their sole discretion.  The foreign exchange rates used may be less favorable than rates quoted by others online or in publications.  The exchange rate used may include a spread and may include commissions or other costs we, our affiliates, partners, agents or service providers may charge.  By adding or withdrawing funds to/from your Partner Account or by making a purchase you agree to the exchange rate offered to you.


1.9 Fees.  We may charge per-transaction fees for purchases you make, or for adding or withdrawing funds from your Partner Account.  You agree to pay the fees disclosed to you. For a current list of our fees, please visit https://moretapay.com.

1.10 Statements.  You will receive monthly account statements with transaction information and the balance of your Partner Account from our Deposit Partner.  You can also view this information through the Moreta App, or on our Website by logging into your User Account.


1.11 Accuracy of Information and Duty to Update:  When creating a User Account, opening an account with a Deposit Partner or when utilizing the Moreta App, you agree to provide and maintain current, complete and accurate information.  You hereby authorize us and any Deposit Partner, directly or through the use of third parties, to make any inquiries we consider necessary to validate or authenticate your identity and the information you provide. This may include asking you for further information or documentation, requiring you to take steps to confirm ownership of your email address, mobile phone number or financial instruments, or verifying your information against third party databases or through other sources.  If any information you provide is untrue, inaccurate, not current or incomplete, or not your own we may deny your application, suspend or terminate your access to any services we provide.  


1.12 Our Right to Refuse Transactions.  We and our Deposit Partners may refuse to allow any, loading of funds into your Partner Account, or any purchase or withdrawal you attempt to make using the Moreta App (i) if we believe or suspect such transaction to be fraudulent, or unauthorized, (ii) in order to protect, maintain or restore the security of the Service, (iii) if we believe that transaction would breach this Agreement or any agreement between you and us or our partners, (iv) for any other reason in our sole discretion.  We shall have no liability to you for exercising these rights.

2. Moreta Gold Subscription Terms

2.1. Subscription and Billing: By opting into the Moreta App Gold subscription, users agree to a monthly fee of $9.99 USD, which will be automatically charged on the first business day of each month. This amount will be debited from the user’s linked bank account.


2.2 Automatic Renewal and Cancellation: The Gold subscription will automatically renew each month unless the user cancels the subscription through the Moreta App or contacts customer support. Users may cancel their Gold subscription at any time, with cancellation taking effect for the next monthly billing cycle. No penalties or fees will be charged for cancellation.


2.3 Loss of Subscription Benefits: Upon cancellation, users will be downgraded to the standard Moreta App service and will lose access to Gold subscription benefits. If a monthly payment fails due to insufficient funds in the linked bank account, the user will automatically lose their Gold subscription and its associated benefits.


2.4 Modification of Terms and Pricing: We reserve the right to modify the Gold subscription terms or pricing. Users will receive prior notice of any changes, and users who do not agree with the updated terms may cancel their subscription before the changes take effect.


3. Acceptable Use
3.1. Compliance: You agree: (a) to use the Service in compliance with all applicable laws and regulations, as well as the terms of this Agreement; (b) you shall not use the Service for any illegal, unauthorized, or unethical purpose; (c) your use of the Service is solely for your personal use; and (d) you are solely responsible for maintaining any and all equipment necessary for your access to and use of the Service, including internet access, computer equipment for accessing the internet, mobile devices, and mobile data plans with carriers.

3.2. Prohibited Activities: By accepting the terms and conditions of this Agreement you expressly agree that you shall not engage in any activity that disrupts, interferes with, or harms the functionality, security, or integrity of the Service. Prohibited activities include but are not limited to: (a) hacking; (b) data breaches; (c) unauthorized access; (d) probing, scanning or testing the vulnerability of the Service; (e) posting material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others; posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity, as determined by us in our sole discretion; (f) posting advertisements or solicitations for business, or other unsolicited material; (g) impersonating another person; (h) harvesting or otherwise collecting information about others, including e-mail addresses, without their consent, for posting or viewing comments; (i) allowing any other person or entity to use your user account for posting or viewing comments or for any other purpose; (j) overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Service; (k) transmitting malware; and (l) engaging in any other conduct that restricts or inhibits any other person from using or enjoying the public area of the Service, or which, in our sole discretion, exposes us or any of our customers or vendors to any liability or detriment of any type.

3.3.  Electronic and Telephonic Communications:  By accepting the terms and conditions of this Agreement, you expressly consent to receive communications from us electronically.  Such electronic communications may include emails, messages delivered through the Moreta App or other electronic communications we choose.  Even though you have provided your agreement to be contacted electronically, we may still send you communications in paper form instead.  When you create your User Account, you will also be asked to agree to the terms of our Consent to Electronic Records and Signatures, which allows us to provide you with information electronically that you might otherwise have a right to receive on paper.  If you do not provide this consent, or if you revoke it later, we will be unable to provide the Services to you.  You further expressly consent to be contacted by us and our employees, representatives and agents, or anyone contacting you on our behalf for any and all purposes arising out of or relating to your relationship with us, at any telephone number, or any physical, email or other electronic address you provide or at which you may be reached. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number.  It is your responsibility to provide us with accurate contact information and you must notify us immediately of any changes.  Any changes you attempt to make will be effective only after we actually receive the request and have a reasonable opportunity to act upon it.

3.4.  Security and your Responsibility to Safeguard Login Information:  You are responsible for safeguarding your User Account login information, including maintaining the security of your user identification and password (“Credentials”) and other confidential information relating to your User Account.  You agree to access the Service only from computers, mobile devices, networks, and with software which you have reasonable assurance are secure and free from malicious software which could compromise your credentials and other confidential information available through the Service.  For your protection, you should sign off after every session and close your browser or Moreta App to ensure confidentiality. When you give someone your Credentials or allow them to your mobile device where you have installed the Moreta App, you are authorizing that person to use the Service, and you are responsible for all transactions performed by that person, even those that you did not intend. You are also responsible for transactions that you, or someone acting with you, initiate with fraudulent intent.

By accepting the terms and conditions of this Agreement, you acknowledge that violations of system or network security may result in civil or criminal liability.

3.5.  Submissions:  You agree that you will not upload or transmit any communications or content of any type to the public areas of the Service (including message boards or discussion forums) that infringe or violate any rights of any party, that violate any local, international, federal or state law or that are otherwise unlawful. By submitting any communication or content to the public areas of the Service, you agree such submission is non-confidential for all purposes.


4. Data and Privacy
4.1. Data Handling: Your use of the Service involves the handling of data as described in our Privacy Policy. You acknowledge that our privacy policy also governs your use of the Service and that we may process your data as necessary to provide the Service.

4.2. Confidentiality: Our privacy policy describes how we collect and use your information, including nonpublic personal information. Any confidential information shared through the Service shall be subject to the terms of this Agreement and our privacy policy, available online at https://moretapay.com.

4.3 Cookies. You agree that we may place cookies and other identifiers on the computers and mobile devices you use to access the Service.  Cookies help us confirm your identity and help us keep your transactions secure when you use the Service. We also use cookies for various purposes such as maintaining continuity during an online session, gathering data about your use of the Service and other websites, and optimizing the performance of the Website.


5. Intellectual Property
5.1. Ownership: You acknowledge that all intellectual property rights in the Service, including software, content, and any related materials, are owned by us or our licensors whether those rights are registered or not, and wherever in the world those rights may exist (“IP”). Your use of the Service does not grant you ownership of any intellectual property rights. You agree not to (a) take any action that would jeopardize, limit or interfere with our or our licensors’ rights in or to the IP, (b) copy, translate, publish or create derivative works of the IP or any component thereof, or (c) resell, distribute, trade or make any other commercial use of, modify, reverse engineer, decompile or disassemble the IP or any component thereof.

Under no circumstances will anything appearing on the Mobile App, our website, or otherwise displayed to you by us be construed as granting, whether by implication, estoppel, or otherwise, any form of license or authorization to use, reproduce, or distribute the IP displayed. Licenses to use IP may be obtained with our prior written consent, which we may withhold in our sole discretion. Misuse of IP or any materials comprising the Service is strictly prohibited. You agree to abide by any and all trademark and service mark notices, information, or restrictions contained on the Service. We permit you to make a single copy of the content appearing on the Service solely for the purpose of obtaining information of its products and services provided that you are not otherwise authorized to display, distribute, download, modify, print, store, transmit, or use any materials or content appearing on the Mobile App or otherwise in connection with the Service.

Your unauthorized use of IP or other content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.

5.2 License Grant. By downloading the Moreta App, we grant you a non-exclusive, non-transferable, revocable right to use the Morea App, specifically to receive the Services. All rights in the Service not expressly granted to Customer are reserved by us, and any of our service providers, as applicable.


6. Disputes
6.1 Disputes. If you believe there are transactions you did not intent, or errors or unauthorized activity in connection with your User Account, or you have questions, you can: (i) contact us through the Moreta App; (ii) call us at +1 647 622 9287; or write to us at support@moreta.io. You agree to cooperate in any investigation we conduct.  Please review your Partner Account agreement for additional information about your rights and responsibilities. 

6.2 Merchant Disputes. Purchases made through the Moreta App are solely between you and the merchant, and we are not a party to these transactions or a custodian, escrow agent or fiduciary. The amount, payment terms and other terms and conditions of the transactions are governed by any agreement between you and the merchant. You acknowledge that you are solely responsible for the payment terms or other data you or merchants input or cause to be entered into the Service. We do not verify any data used in connection with any transaction.  To the fullest extent permitted by law, we are not liable or otherwise responsible for any disputes between you and any merchant from whom you purchase goods using the Moreta App.  This includes, but is not limited to disputes over the timeliness, quality, fitness, quantity or other aspects of any goods or services you purchase through the Moreta App.  You agree that your sole recourse in connection with such disputes is to address the issue directly with the merchant with which you have the dispute.

7. No Warranty and Limitation of Liability
7.1 Service Not Guaranteed.  WE DO NOT GUARANTEE THAT THE SERVICE OR THE ADEQUACY, COMPLETENESS OR ACCURACY OF ANY CONTENT, DOCUMENT OR FEATURE OF THE SERVICE WILL BE ERROR-FREE, THAT THE SERVICE OR ANY FEATURE OF THE SERVICE WILL BE UNINTERRUPTED, OR THAT ANY ERRORS, INTERRUPTIONS OR DEFECTS WILL BE CORRECTED.   THE SERVICE AND THE CONTENT PROVIDED THROUGH THE SERVICE ARE MADE AVAILABLE ON AN “AS-IS” AND “WITH ALL FAULTS” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

7.2 ALTHOUGH WE WILL TAKE REASONABLE PRECAUTIONS TO PROTECT THE MOBILE APP AND TO AVOID DELETION, CORRUPTION OR UNAUTHORIZED MODIFICATION OF OR ACCESS TO THE MOBILE APP, WE MAKE NO REPRESENTATION OR WARRANTY THAT SUCH EFFORTS WILL BE SUCCESSFUL, AND TO THE EXTENT PERMITTED BY LAW, WE SPECIFICALLY DISCLAIM ALL LIABILITY WHATSOEVER WITH RESPECT TO ANY FAILURE TO PROTECT THE MOBILE APP, OR TO AVOID DELETION, CORRUPTION OR UNAUTHORIZED MODIFICATION OF OR ACCESS TO THE MOBILE APP. WE MAKE NO REPRESENTATION OR WARRANTY THAT THAT THE MOBILE APP OR ANY DOWNLOADABLE MATERIAL IS FREE FROM ERRORS OR OTHER DEFECTS.  

7.3 Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR EQUITY OWNERS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE MANAGERS, EMPLOYEES, REPRESENTATIVES, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE LOSS, OR DAMAGE ARISING FROM OR RELATED TO ANY USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF BUSINESS OR GOODWILL OR LOSS OF USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD PARTY. YOUR SOLE REMEDY AGAINST US, OUR EQUITY OWNERS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE MANAGERS, EMPLOYEES, REPRESENTATIVES, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS IN CONNECTION WITH YOUR USE OF THE SERVICE OR FOR DISSATISFACTION WITH THE SERVICE OR ANY CONTENT ON THE MOBILE APP IS TO STOP USING THE SERVICE. 

8. Termination
8.1. Termination Rights: We may modify, suspend or terminate your access to the Service with or without notice and with or without cause.  You agree that we shall not be liable to you or to any third party for any modification, suspension or termination of your User Account or to your access to the Service.  Further, we reserve the right to suspend, close or deny access to your User Account or the Service if we believe there is a reason to do so.  Such reasons shall include, without limitation: (a) to protect the security of the Service or your User Account, (b) if we determine there has been or suspect fraud or unauthorized use of your User Account, (c) any actual or suspected breach of this Agreement; (d) any actual or suspected criminal activity; and (e) any actual or suspected misuse of, or damage to, the Service.   

You may terminate your access to the Service by providing us notice of cancellation.  Your request will become effective after we have actually received it and have a reasonable opportunity to act upon it.

8.2 Return of Funds. In the event we or you terminate your access to the service, any funds to which you are entitled will be returned to you within 14 days of the date of termination.

9. Miscellaneous
9.1. Entire Agreement: This Agreement together with any other agreement we enter into with you regarding the provision of services or products through the Service, constitutes the entire agreement between you and us regarding your use of the Service and supersedes any prior agreements or understandings.

9.2. No Wavier:  The waiver of a breach of or default under this Agreement, or the failure or delay by us to exercise any right in respect of any breach of or default under this Agreement, shall in no event constitute a waiver of any other breach or default of this Agreement, whether similar or dissimilar in nature, or operate as a waiver of any other right or remedy available to us.

9.3.  Severability:  If any one or more of the provisions of this Agreement should be ruled wholly or partly invalid or unenforceable by final judgement of a court of competent jurisdiction, then: (a) the validity and enforceability of all provisions of this Agreement not ruled to be invalid or unenforceable shall be unaffected; (b) the effect of the ruling shall be limited to the jurisdiction of the court making the ruling; and (c) if the judgement and/or the controlling principle of law or equity leading to the ruling is subsequently overruled, modified, or amended by legislature, judicial, or administrative action, then the provision(s) in question as originally set forth in this Agreement shall be deemed valid and enforceable to the maximum extent permitted by the new controlling principle of law or equity.

9.4.  Governing Law and Venue: This Agreement shall be governed by and construed in accordance with the laws of the State of [TBD] without regard to its conflict of laws principles. You agree to the personal jurisdiction by and venue in the state and federal courts in [TBD] County, United States of America, and agree and consent that such courts are the exclusive forum for litigation of any claim or cause of action arising out of or relating to your use of the Service or the content on the Service.

9.5. Amendment and Modification:  We may change, limit or otherwise modify this Agreement, including, without limitation, our Privacy Policy, at any time by informing you of any such changes by sending you notice through the Mobile App, to your physical email address reflected in our records, or otherwise.  Any change shall be effective when we send such notice, unless otherwise stated, or as required by law. You will be deemed to agree if you affirmatively accept the change, or if you continue to access or use the Service after the effective date of the change.  It is your responsibility to check the Mobile App, our website, and your physical and electronic mail to alert yourself to any amendments or modifications we make.

9.6.  Links:  Our Service may contain links to third party websites providing services and resources.  We do not control the availability or content of such third-party websites. We are not responsible for examining or evaluating any third-party website, and we do make any representations regarding the quality or accuracy of the content on any such third-party website.  You agree, we are not responsible or liable for the content on, or the actions of, any third-party website.

9.7.  Survival:  The provisions of this Agreement which by their nature should survive your suspension or termination will survive, including releases, disclaimers, limitations on liability, and the provisions regarding jurisdiction and governing law and venue.

9.8.  Assignment:  We may assign our rights and obligations under this Agreement, in whole or in part, to any party at any time without notice. You may not assign your rights or obligations under this Agreement without our prior written consent, which may be withheld in our sole discretion.

By using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement.

© 2025 Moreta Global Inc. All Rights Reserved

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This Terms of Use Agreement (the "Agreement") is entered into between Moreta Global Inc. ("we," "us," or "our"), and you as a current or prospective user of the payments services (“Service”) we provide through our mobile application (“Moreta App”) and website.  By accessing or using the Moreta App, you agree to be bound by the terms and conditions of this Agreement.


Please note that you should review the entire agreement carefully, including those provisions which limit our liability.


1. Use of the Services

1.1. Eligibility: In order to access the Service, you must be at least the age of eighteen (18) and you must have the legal ability to agree to the terms of this Agreement.  Your use of the Service is governed by the terms of this Agreement. You are authorized to access and use the Moreta App solely for the purposes specified in this Agreement.  You may only open an account on your own behalf.


1.2 Mobile App and User Account Required: In order to access the Service you must download and maintain a current version of our Mobile App on your mobile device.  You must also create and maintain a user account with us (“User Account”).


1.3Third-Party Account Required.  In order to use the Service, you will need to open, fund and maintain an account (“Partner Account”) with one of our partners offering deposit services (“Deposit Partner”).  When you open a Partner Account with a Deposit Partner, you may be required to provide certain information about yourself, such as your name, address, and any other personal information we or the Deposit Partner require.  Funding held in your Partner Account may be held in dollars or other currencies. Your Partner Account will be governed by an agreement between you and the Deposit Partner, which will be provided to you when you sign up for the Service. Please review it and any disclosures associated with that Partner Account carefully, as they explain your rights and responsibilities with respect to that account.  This Agreement governs your use of the Service to provide instructions to the Deposit Partner to conduct transactions on your behalf.


1.4 Service Provided.  Using the Moreta App, you may make purchases at vendors in certain countries using local payment networks that we support by scanning a merchant QR code with the Moreta App or having your personalized Moreta App QR code scanned by the merchant and drawing funds from your Partner Account.  For a current list of countries and payment networks we support, visit our website at https://moretapay.com. You understand that in providing the services to you, Moreta does not hold any funds for you and the company is not a bank, money transmitter, payment processor or Money Services Business (“MSB”), and Moreta does not offer banking, money transmission services, or MSB services, as defined by the United States Treasury and state banking authorities. Instead, Moreta contracts with Deposit Partners and other service providers who offer deposit and payments services. For the avoidance of doubt, Deposit Partners and other service providers, and not Moreta, will hold, receive, disburse, and settle funds between you and merchants. You are not a third-party beneficiary of any of our agreements with our Deposit Partners or other service providers.


1.5 Funding Your Account. You can use the Moreta App or our website to add funds to your Partner Account from an external account held at a depository institution (“Funding Account”).  When you do so, you are authorizing our Deposit Partner to immediately debit the Funding Account at the time of the transfer for the amount instructed and authorizing us to provide that instruction to the Deposit Partner.  You also represent and warrant that you are the owner or authorized signer on any Funding Account you use to add funds to your Partner Account.  The Balance shown in your Moreta App consists of the funds you have in your Partner Account that are available for new transactions and are not subject to pending transactions.   We or our Deposit Partners may impose limits on the amount you can keep in your Partner Account, and the amount or frequency with which you may add or withdraw funds at any time, and reserve the right to change these limits at any time. We will provide you notice, if required by law.  

1.6 Making Purchases.  You may use the Moreta App to make purchases at merchants using supported payment networks by scanning the QR code displayed by the merchant or having your personalized Moreta App QR code scanned by the merchant.  When you do so, you are authorizing our Deposit Partner to immediately debit the Payment Account for the amount of the purchase, plus any fees and taxes, and authorizing us to provide that instruction to the Deposit Partner.  It is your responsibility to review and confirm the amount of the transaction before initiating payment through the Moreta App.  You are solely responsible for maintaining sufficient funds in your Partner Account necessary to complete any payments initiated through the Service.  You agree to reimburse us immediately and without further demand for any fees, costs, or expenses we incur as a result of insufficient or unavailable funds in connection with any payment you initiate through the Service.


1.7 Withdrawing Funds.  You may withdraw funds from your Partner Account using methods we provide on our website or through the Moreta App, or by contacting us at support@moreta.io.  For your account security, we may limit your withdrawal rights to returning funds to a Funding Account or other third-party account approved by us. When you make a withdrawal request, you are authorizing our Deposit Partner to immediately debit the Payment Account for the amount of the withdrawal request, plus any fees, and authorizing us to provide that instruction to the Deposit Partner.


1.8 Exchange Rate.  When you load funds into your Partner Account, make a purchase at a merchant, or withdraw funds from your Partner account, this may involve conversion of currencies.  You understand that any currency exchange services are not provided by us and are provided by Moreta’s partners.  The foreign exchange rates used in connection with the Service are selected by our partners in their sole discretion.  The foreign exchange rates used may be less favorable than rates quoted by others online or in publications.  The exchange rate used may include a spread and may include commissions or other costs we, our affiliates, partners, agents or service providers may charge.  By adding or withdrawing funds to/from your Partner Account or by making a purchase you agree to the exchange rate offered to you.


1.9 Fees.  We may charge per-transaction fees for purchases you make, or for adding or withdrawing funds from your Partner Account.  You agree to pay the fees disclosed to you. For a current list of our fees, please visit https://moretapay.com.

1.10 Statements.  You will receive monthly account statements with transaction information and the balance of your Partner Account from our Deposit Partner.  You can also view this information through the Moreta App, or on our Website by logging into your User Account.


1.11 Accuracy of Information and Duty to Update:  When creating a User Account, opening an account with a Deposit Partner or when utilizing the Moreta App, you agree to provide and maintain current, complete and accurate information.  You hereby authorize us and any Deposit Partner, directly or through the use of third parties, to make any inquiries we consider necessary to validate or authenticate your identity and the information you provide. This may include asking you for further information or documentation, requiring you to take steps to confirm ownership of your email address, mobile phone number or financial instruments, or verifying your information against third party databases or through other sources.  If any information you provide is untrue, inaccurate, not current or incomplete, or not your own we may deny your application, suspend or terminate your access to any services we provide.  


1.12 Our Right to Refuse Transactions.  We and our Deposit Partners may refuse to allow any, loading of funds into your Partner Account, or any purchase or withdrawal you attempt to make using the Moreta App (i) if we believe or suspect such transaction to be fraudulent, or unauthorized, (ii) in order to protect, maintain or restore the security of the Service, (iii) if we believe that transaction would breach this Agreement or any agreement between you and us or our partners, (iv) for any other reason in our sole discretion.  We shall have no liability to you for exercising these rights.

2. Moreta Gold Subscription Terms

2.1. Subscription and Billing: By opting into the Moreta App Gold subscription, users agree to a monthly fee of $9.99 USD, which will be automatically charged on the first business day of each month. This amount will be debited from the user’s linked bank account.


2.2 Automatic Renewal and Cancellation: The Gold subscription will automatically renew each month unless the user cancels the subscription through the Moreta App or contacts customer support. Users may cancel their Gold subscription at any time, with cancellation taking effect for the next monthly billing cycle. No penalties or fees will be charged for cancellation.


2.3 Loss of Subscription Benefits: Upon cancellation, users will be downgraded to the standard Moreta App service and will lose access to Gold subscription benefits. If a monthly payment fails due to insufficient funds in the linked bank account, the user will automatically lose their Gold subscription and its associated benefits.


2.4 Modification of Terms and Pricing: We reserve the right to modify the Gold subscription terms or pricing. Users will receive prior notice of any changes, and users who do not agree with the updated terms may cancel their subscription before the changes take effect.


3. Acceptable Use
3.1. Compliance: You agree: (a) to use the Service in compliance with all applicable laws and regulations, as well as the terms of this Agreement; (b) you shall not use the Service for any illegal, unauthorized, or unethical purpose; (c) your use of the Service is solely for your personal use; and (d) you are solely responsible for maintaining any and all equipment necessary for your access to and use of the Service, including internet access, computer equipment for accessing the internet, mobile devices, and mobile data plans with carriers.

3.2. Prohibited Activities: By accepting the terms and conditions of this Agreement you expressly agree that you shall not engage in any activity that disrupts, interferes with, or harms the functionality, security, or integrity of the Service. Prohibited activities include but are not limited to: (a) hacking; (b) data breaches; (c) unauthorized access; (d) probing, scanning or testing the vulnerability of the Service; (e) posting material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others; posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity, as determined by us in our sole discretion; (f) posting advertisements or solicitations for business, or other unsolicited material; (g) impersonating another person; (h) harvesting or otherwise collecting information about others, including e-mail addresses, without their consent, for posting or viewing comments; (i) allowing any other person or entity to use your user account for posting or viewing comments or for any other purpose; (j) overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Service; (k) transmitting malware; and (l) engaging in any other conduct that restricts or inhibits any other person from using or enjoying the public area of the Service, or which, in our sole discretion, exposes us or any of our customers or vendors to any liability or detriment of any type.

3.3.  Electronic and Telephonic Communications:  By accepting the terms and conditions of this Agreement, you expressly consent to receive communications from us electronically.  Such electronic communications may include emails, messages delivered through the Moreta App or other electronic communications we choose.  Even though you have provided your agreement to be contacted electronically, we may still send you communications in paper form instead.  When you create your User Account, you will also be asked to agree to the terms of our Consent to Electronic Records and Signatures, which allows us to provide you with information electronically that you might otherwise have a right to receive on paper.  If you do not provide this consent, or if you revoke it later, we will be unable to provide the Services to you.  You further expressly consent to be contacted by us and our employees, representatives and agents, or anyone contacting you on our behalf for any and all purposes arising out of or relating to your relationship with us, at any telephone number, or any physical, email or other electronic address you provide or at which you may be reached. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number.  It is your responsibility to provide us with accurate contact information and you must notify us immediately of any changes.  Any changes you attempt to make will be effective only after we actually receive the request and have a reasonable opportunity to act upon it.

3.4.  Security and your Responsibility to Safeguard Login Information:  You are responsible for safeguarding your User Account login information, including maintaining the security of your user identification and password (“Credentials”) and other confidential information relating to your User Account.  You agree to access the Service only from computers, mobile devices, networks, and with software which you have reasonable assurance are secure and free from malicious software which could compromise your credentials and other confidential information available through the Service.  For your protection, you should sign off after every session and close your browser or Moreta App to ensure confidentiality. When you give someone your Credentials or allow them to your mobile device where you have installed the Moreta App, you are authorizing that person to use the Service, and you are responsible for all transactions performed by that person, even those that you did not intend. You are also responsible for transactions that you, or someone acting with you, initiate with fraudulent intent.

By accepting the terms and conditions of this Agreement, you acknowledge that violations of system or network security may result in civil or criminal liability.

3.5.  Submissions:  You agree that you will not upload or transmit any communications or content of any type to the public areas of the Service (including message boards or discussion forums) that infringe or violate any rights of any party, that violate any local, international, federal or state law or that are otherwise unlawful. By submitting any communication or content to the public areas of the Service, you agree such submission is non-confidential for all purposes.


4. Data and Privacy
4.1. Data Handling: Your use of the Service involves the handling of data as described in our Privacy Policy. You acknowledge that our privacy policy also governs your use of the Service and that we may process your data as necessary to provide the Service.

4.2. Confidentiality: Our privacy policy describes how we collect and use your information, including nonpublic personal information. Any confidential information shared through the Service shall be subject to the terms of this Agreement and our privacy policy, available online at https://moretapay.com.

4.3 Cookies. You agree that we may place cookies and other identifiers on the computers and mobile devices you use to access the Service.  Cookies help us confirm your identity and help us keep your transactions secure when you use the Service. We also use cookies for various purposes such as maintaining continuity during an online session, gathering data about your use of the Service and other websites, and optimizing the performance of the Website.


5. Intellectual Property
5.1. Ownership: You acknowledge that all intellectual property rights in the Service, including software, content, and any related materials, are owned by us or our licensors whether those rights are registered or not, and wherever in the world those rights may exist (“IP”). Your use of the Service does not grant you ownership of any intellectual property rights. You agree not to (a) take any action that would jeopardize, limit or interfere with our or our licensors’ rights in or to the IP, (b) copy, translate, publish or create derivative works of the IP or any component thereof, or (c) resell, distribute, trade or make any other commercial use of, modify, reverse engineer, decompile or disassemble the IP or any component thereof.

Under no circumstances will anything appearing on the Mobile App, our website, or otherwise displayed to you by us be construed as granting, whether by implication, estoppel, or otherwise, any form of license or authorization to use, reproduce, or distribute the IP displayed. Licenses to use IP may be obtained with our prior written consent, which we may withhold in our sole discretion. Misuse of IP or any materials comprising the Service is strictly prohibited. You agree to abide by any and all trademark and service mark notices, information, or restrictions contained on the Service. We permit you to make a single copy of the content appearing on the Service solely for the purpose of obtaining information of its products and services provided that you are not otherwise authorized to display, distribute, download, modify, print, store, transmit, or use any materials or content appearing on the Mobile App or otherwise in connection with the Service.

Your unauthorized use of IP or other content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.

5.2 License Grant. By downloading the Moreta App, we grant you a non-exclusive, non-transferable, revocable right to use the Morea App, specifically to receive the Services. All rights in the Service not expressly granted to Customer are reserved by us, and any of our service providers, as applicable.


6. Disputes
6.1 Disputes. If you believe there are transactions you did not intent, or errors or unauthorized activity in connection with your User Account, or you have questions, you can: (i) contact us through the Moreta App; (ii) call us at +1 647 622 9287; or write to us at support@moreta.io. You agree to cooperate in any investigation we conduct.  Please review your Partner Account agreement for additional information about your rights and responsibilities. 

6.2 Merchant Disputes. Purchases made through the Moreta App are solely between you and the merchant, and we are not a party to these transactions or a custodian, escrow agent or fiduciary. The amount, payment terms and other terms and conditions of the transactions are governed by any agreement between you and the merchant. You acknowledge that you are solely responsible for the payment terms or other data you or merchants input or cause to be entered into the Service. We do not verify any data used in connection with any transaction.  To the fullest extent permitted by law, we are not liable or otherwise responsible for any disputes between you and any merchant from whom you purchase goods using the Moreta App.  This includes, but is not limited to disputes over the timeliness, quality, fitness, quantity or other aspects of any goods or services you purchase through the Moreta App.  You agree that your sole recourse in connection with such disputes is to address the issue directly with the merchant with which you have the dispute.

7. No Warranty and Limitation of Liability
7.1 Service Not Guaranteed.  WE DO NOT GUARANTEE THAT THE SERVICE OR THE ADEQUACY, COMPLETENESS OR ACCURACY OF ANY CONTENT, DOCUMENT OR FEATURE OF THE SERVICE WILL BE ERROR-FREE, THAT THE SERVICE OR ANY FEATURE OF THE SERVICE WILL BE UNINTERRUPTED, OR THAT ANY ERRORS, INTERRUPTIONS OR DEFECTS WILL BE CORRECTED.   THE SERVICE AND THE CONTENT PROVIDED THROUGH THE SERVICE ARE MADE AVAILABLE ON AN “AS-IS” AND “WITH ALL FAULTS” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

7.2 ALTHOUGH WE WILL TAKE REASONABLE PRECAUTIONS TO PROTECT THE MOBILE APP AND TO AVOID DELETION, CORRUPTION OR UNAUTHORIZED MODIFICATION OF OR ACCESS TO THE MOBILE APP, WE MAKE NO REPRESENTATION OR WARRANTY THAT SUCH EFFORTS WILL BE SUCCESSFUL, AND TO THE EXTENT PERMITTED BY LAW, WE SPECIFICALLY DISCLAIM ALL LIABILITY WHATSOEVER WITH RESPECT TO ANY FAILURE TO PROTECT THE MOBILE APP, OR TO AVOID DELETION, CORRUPTION OR UNAUTHORIZED MODIFICATION OF OR ACCESS TO THE MOBILE APP. WE MAKE NO REPRESENTATION OR WARRANTY THAT THAT THE MOBILE APP OR ANY DOWNLOADABLE MATERIAL IS FREE FROM ERRORS OR OTHER DEFECTS.  

7.3 Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR EQUITY OWNERS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE MANAGERS, EMPLOYEES, REPRESENTATIVES, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE LOSS, OR DAMAGE ARISING FROM OR RELATED TO ANY USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF BUSINESS OR GOODWILL OR LOSS OF USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD PARTY. YOUR SOLE REMEDY AGAINST US, OUR EQUITY OWNERS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE MANAGERS, EMPLOYEES, REPRESENTATIVES, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS IN CONNECTION WITH YOUR USE OF THE SERVICE OR FOR DISSATISFACTION WITH THE SERVICE OR ANY CONTENT ON THE MOBILE APP IS TO STOP USING THE SERVICE. 

8. Termination
8.1. Termination Rights: We may modify, suspend or terminate your access to the Service with or without notice and with or without cause.  You agree that we shall not be liable to you or to any third party for any modification, suspension or termination of your User Account or to your access to the Service.  Further, we reserve the right to suspend, close or deny access to your User Account or the Service if we believe there is a reason to do so.  Such reasons shall include, without limitation: (a) to protect the security of the Service or your User Account, (b) if we determine there has been or suspect fraud or unauthorized use of your User Account, (c) any actual or suspected breach of this Agreement; (d) any actual or suspected criminal activity; and (e) any actual or suspected misuse of, or damage to, the Service.   

You may terminate your access to the Service by providing us notice of cancellation.  Your request will become effective after we have actually received it and have a reasonable opportunity to act upon it.

8.2 Return of Funds. In the event we or you terminate your access to the service, any funds to which you are entitled will be returned to you within 14 days of the date of termination.

9. Miscellaneous
9.1. Entire Agreement: This Agreement together with any other agreement we enter into with you regarding the provision of services or products through the Service, constitutes the entire agreement between you and us regarding your use of the Service and supersedes any prior agreements or understandings.

9.2. No Wavier:  The waiver of a breach of or default under this Agreement, or the failure or delay by us to exercise any right in respect of any breach of or default under this Agreement, shall in no event constitute a waiver of any other breach or default of this Agreement, whether similar or dissimilar in nature, or operate as a waiver of any other right or remedy available to us.

9.3.  Severability:  If any one or more of the provisions of this Agreement should be ruled wholly or partly invalid or unenforceable by final judgement of a court of competent jurisdiction, then: (a) the validity and enforceability of all provisions of this Agreement not ruled to be invalid or unenforceable shall be unaffected; (b) the effect of the ruling shall be limited to the jurisdiction of the court making the ruling; and (c) if the judgement and/or the controlling principle of law or equity leading to the ruling is subsequently overruled, modified, or amended by legislature, judicial, or administrative action, then the provision(s) in question as originally set forth in this Agreement shall be deemed valid and enforceable to the maximum extent permitted by the new controlling principle of law or equity.

9.4.  Governing Law and Venue: This Agreement shall be governed by and construed in accordance with the laws of the State of [TBD] without regard to its conflict of laws principles. You agree to the personal jurisdiction by and venue in the state and federal courts in [TBD] County, United States of America, and agree and consent that such courts are the exclusive forum for litigation of any claim or cause of action arising out of or relating to your use of the Service or the content on the Service.

9.5. Amendment and Modification:  We may change, limit or otherwise modify this Agreement, including, without limitation, our Privacy Policy, at any time by informing you of any such changes by sending you notice through the Mobile App, to your physical email address reflected in our records, or otherwise.  Any change shall be effective when we send such notice, unless otherwise stated, or as required by law. You will be deemed to agree if you affirmatively accept the change, or if you continue to access or use the Service after the effective date of the change.  It is your responsibility to check the Mobile App, our website, and your physical and electronic mail to alert yourself to any amendments or modifications we make.

9.6.  Links:  Our Service may contain links to third party websites providing services and resources.  We do not control the availability or content of such third-party websites. We are not responsible for examining or evaluating any third-party website, and we do make any representations regarding the quality or accuracy of the content on any such third-party website.  You agree, we are not responsible or liable for the content on, or the actions of, any third-party website.

9.7.  Survival:  The provisions of this Agreement which by their nature should survive your suspension or termination will survive, including releases, disclaimers, limitations on liability, and the provisions regarding jurisdiction and governing law and venue.

9.8.  Assignment:  We may assign our rights and obligations under this Agreement, in whole or in part, to any party at any time without notice. You may not assign your rights or obligations under this Agreement without our prior written consent, which may be withheld in our sole discretion.

By using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement.